Sapaugh GM Country

I went into Sapaugh thinking that I needed to settle for less than what I really wanted. Kurt showed me that I could have the car that I have wanted (for several years now) and still keep the payment about less than what I really wanted. Kurt showed me that I could have the car that I have wanted (for several years now) and still keep the payment about the same. I test drove so many cars that day and Kurt had a lot of patience with me. He made this a fun experience and I would recommend Sapaugh and Kurt to anyone who is looking to buy a car. More

Overall, I had an excellent experience. I was looking for a specific car (Saturn Vue) with a certain number of miles, extras, and price. I drove a few and narrowed it down to one. I had a good idea of for a specific car (Saturn Vue) with a certain number of miles, extras, and price. I drove a few and narrowed it down to one. I had a good idea of what my trade-in was worth, so David and I negotiated a bit. I think I could have gotten a little better deal, but I thought the price was fair, so we shook hands. The car came with one remote control, and I wanted two. Someone there mentioned that a second remote would cost about $100. David heard that and told him that it would be "no charge". I appreciate that. I got the feeling that if I had real problems with the car, Sapaugh would take care of it, or at least, negotiate a repair price. After all it is a used car and, therefore, not perfect. Parts dept. had to order a remote. so I couldn't get one the same day. When I went back to get it the next day, the service manager had me in and out in a hurry. He couldn't haved been nicer. I really got the impression that everyone I dealt with was really interested in making me a happy customer. They weren't just acting. I was also nice to get a hand written note from the general manager ( I think it was from the GM). Nice touch. I'm very happy with the car and would not hesitate to recommend Sapaugh. The reason I wound up there in the first place is first of all, the radio ads. If it were not for the ads, Sapaugh would not have been on my list. The second reason is price. I did a lot of research on line and Sapaugh seemed to be lower on the vehicle I was looking for. Bill Lembeck More

I worked with Gary Nester & he was great to work with, personable & made me feel very comfortable making my purchase. I was able to make the deal I wanted on the vehicle I wanted so if you are in ne with, personable & made me feel very comfortable making my purchase. I was able to make the deal I wanted on the vehicle I wanted so if you are in need of a new or used vehicle be sure to see Gary he will get the deal done. Laura Wilson More

Ken Reece was very professional and curteous. Whenever I would call him and he was with a customer, he would always call me back within 15 minutes. Ecellent customer service. would call him and he was with a customer, he would always call me back within 15 minutes. Ecellent customer service. More

I recently purchased a NEW GMC vehicle from Sapaugh - from the porter to the Sales Manager we had a great experience. I have had my car serviced and the fast and friendly service was appreciated as I dr from the porter to the Sales Manager we had a great experience. I have had my car serviced and the fast and friendly service was appreciated as I dropped my car off at 5:30 in the evening and it was ready by 6:30 the same night! We also had reason to use their Auto Body shop for another vehicle, they were very thorough and would not return the vehicle to us until they felt the body work was done perfectly! My old JEEP now looks new! I would not hesitate to recommend Sapaugh Motors to any of our friends or family. More

Gary was very great! He went to great lengths to get the deal we specifically requested. He went above and beyond, as well as the Business Manager (Ron). He was even willing to work around our crazy schedul deal we specifically requested. He went above and beyond, as well as the Business Manager (Ron). He was even willing to work around our crazy schedules. This is our 7th car we have bought from Sapaugh, and I'm sure out next will be as well! Ask for Gary, he will make it happen. More

My experience with John Robinson and Sapaugh could not have been any better. I knew going into this what I wanted and what deal I needed, and John took care of the rest. Very simple and most of all, no have been any better. I knew going into this what I wanted and what deal I needed, and John took care of the rest. Very simple and most of all, no nonsense! John was great to work with as we handled the majority of the business over the phone (my preference) and he took the work out of the car buying experience for me. Bottom line, I got the truck I wanted at the price I wanted and the deal was handled the way I prefer to do business. What more could you ask for! Thank you Mr. Sapaugh for establishing a wonderful dealership and putting together such a great staff to work with. I've already had experiences with the service dept, parts dept, and unfortunately, the body shop, and everyone has been exceptional and very courteous. This isn't what I've experienced with such large dealerships in the past, so it's a very pleasant suprise. I give John Robinson and Sapaugh the highest marks in every aspect, and look forward to doing business with you again in the future. Thanks again to John and everyone at Sapaugh. Anthony Wallace More

dealer was more than fair with me and I will do business with them again and I will tell anyone to do business with them. with them again and I will tell anyone to do business with them. More

e-mail contact beforehand, investigated and communicated answers to all of my questions; resolved pinstriping choices and issues, followed up on open items. Every one throughout the organization was super answers to all of my questions; resolved pinstriping choices and issues, followed up on open items. Every one throughout the organization was super friendly and went the extra mile to prove they are the best! More

This was my first experience purchasing a car by myself, Scott Mertz was very helpful although I had already decided on a Cruze. The car is very nice. Scott called several times after the sale to see if e Scott Mertz was very helpful although I had already decided on a Cruze. The car is very nice. Scott called several times after the sale to see if everything was alright. More