Sarant Cadillac

Sarant is my NEW Cadillac dealer and service department. I left North Bay Cadillac recently after several bad experiences. Sarant is excellent. Mike, the service manager personally helped me with an issu I left North Bay Cadillac recently after several bad experiences. Sarant is excellent. Mike, the service manager personally helped me with an issue and Dawn kept in contact during my appointment. Five stars! More

Top notch service everyone was so helpful and friendly. Great service look forward to coming back Great service look forward to coming back More

I was there on 1/15/26 and Dawn greeted me when I drove in. She was polite and professional. Dawn and Kenny took care of my issues right away, without any hassles. They were a pleasure to work with and I l in. She was polite and professional. Dawn and Kenny took care of my issues right away, without any hassles. They were a pleasure to work with and I look foward to returning to Sarant. More

Great service, fast, efficient, clean, and quality. Staff is super friendly and accommodating. Waiting area is comfortable as well Staff is super friendly and accommodating. Waiting area is comfortable as well More

Overall, the dealership is great. I’m always very pleased with Tom Sabbatino, who still takes the time to reach out and say hello whenever I’m there. The service staff is also friendl I’m always very pleased with Tom Sabbatino, who still takes the time to reach out and say hello whenever I’m there. The service staff is also friendly and professional. It did take time to get an appointment for a standard oil change. Also had an inspection which uncovered a nail in my tire -so I appreciate that. However, the $50 charge to plug a tire seemed excessive, It also would have been nice to be offered water, coffee, or other refreshments while waiting. For a premium dealership, I expected more reasonable pricing or at least clearer justification for the costs. More

Absolutely amazing no pressure friendly environment. James in sales, Mike in finance and Mike in service are totally awesome!! James in sales, Mike in finance and Mike in service are totally awesome!! More

My experience working with Dina was exceptional from start to finish! In my 40 years of buying/ leasing a vehicle this was the best by far. start to finish! In my 40 years of buying/ leasing a vehicle this was the best by far. More

I took my car there and I have extended warranty through a third-party and didn’t want to help me a bunch of crooks there, a third-party and didn’t want to help me a bunch of crooks there, More

I had purchased 4 new tires from Sarant Cadillac about 2 months earlier. I had a catastrophic failure of one of the tires. Clearly it was a defect in manufacturing. I called Sarant to let them know about it months earlier. I had a catastrophic failure of one of the tires. Clearly it was a defect in manufacturing. I called Sarant to let them know about it. Mike Rosedale the Servce Manager personally told me to bring the car in so they could start the process of having Continental Tire replace the tire for me. It could not have been quicker or easier. I always feel like a valued customer when I go to Sarant and never feel like I am being taken advantage of like other dealerships. More

I felt like I was begging to buy a car instead of being sold a car sold a car More