Sarasota Ford - Service Center

I needed some service done on my vehicle. Didn’t have an appointment ticket to Michael August. He got me in and out of the service department in less than an hour. This was awesome thank you Didn’t have an appointment ticket to Michael August. He got me in and out of the service department in less than an hour. This was awesome thank you Michael August. you’ve done it again, a another five star review. I recommend everyone if you need to get your vehicle in and out of the shop expeditiously call Michael August is the most reliable advisor I’ve dealt with. Thank you, Michael! More

Brad was fantastic . solved my problem He's the 'BEST"My phone is now perfect. solved my problem He's the 'BEST"My phone is now perfect. More

I had a problem with my 2005 Ford Mustang. Needed a new fuel sensor. They fixed it, but then some other problems were created. Jamal Jackson in the service department went above and beyond Needed a new fuel sensor. They fixed it, but then some other problems were created. Jamal Jackson in the service department went above and beyond in taking care of me and my car. So glad I went to Sarasota Ford for service even though it is a bit out of the way for me. I highly recommend their service department and especially Jamal!! More

Deniz was absolutely fantastic to work with ! ! We had our granddaughter with us and Deniz was very attentive to our needs … thank you Deniz !!! ! We had our granddaughter with us and Deniz was very attentive to our needs … thank you Deniz !!! More

We had Ford Mobile Service come to our home for a recall on our 2024 Bronco Sport. Demetrius was our service technician and was very professional. He arrived on time and answered all of our concerns. We on our 2024 Bronco Sport. Demetrius was our service technician and was very professional. He arrived on time and answered all of our concerns. We have been with Sarasota Ford for almost 10 years and plan on staying with them in the years to come. More

Wow! Top Shelf, V. I. P. Service. NEVER would I consider going ANYWHERE else for my Automotive Needs. The Entire team, from Sales-Service-Loaner vehicles Top Shelf, V. I. P. Service. NEVER would I consider going ANYWHERE else for my Automotive Needs. The Entire team, from Sales-Service-Loaner vehicles--to VIP Valet return Service. Even the New Fast Lane Restaurant inside went the " extra mile" to make it a Smooth Transaction. Would HIGHLY RECOMMEND using Sarasota Ford for ALL automotive needs--Period. Great Job Gentleman, and Ladies. More

Calven in quick lane did an amazing job helping me get a new set of tires for my car! new set of tires for my car! More

Sarasota Ford is not what all of these people claimed. My own experience can testified to that. I give them a zero star review. All started when I purchased a $102k F150, yes you are reading correct $102k My own experience can testified to that. I give them a zero star review. All started when I purchased a $102k F150, yes you are reading correct $102k!. I purchased it on June 2023 and on September 2023 prior of an after market accessory installation I learned that the truck unknown to me was taken water from the driver side door and/or panel. They is a loop hole that if the dealer can blame the problems from the aftermarket parts they believe can get away with repairing the issues. (Lemon law will not cover for damages), Sarasota Ford know this so their way out is using it against you. The truck had been at the dealer for over 45 days and taken there 3 times this is the requirement for filing under the Florida Lemon Law. On 2/16/24 Sarasota Ford showed me a water leaking video that they claimed the other company are responsible but they did not showed in person the part in question neither a video of the whole conducted test. On the same date 2/16/2024 using a high pressure water hose I conducted my own test and as well on 2/17 & 18/2024 both dates were a heavy duty rained days and my video show the area in question dried in fact the water leak is from the driver side door panel a proof that Sarasota Ford is lying on the whole situation because they themselves installed over $8k of after market parts now you can see their reason as why they are refusing to fix the problems, but now because of their neglected action the problem had increased $14k in water damages. So for all of you giving them 5 stars rating I pray that you do not encounter a problem and good luck dealing with Sarasota Ford Service Department personnel a bunch of individuals with bad attitude and no manner dealing with the public. For the record I have purchased many vehicles from them expended thousands of dollars and look at the manner they are treating me, just think what is going to happen to you if you have an issue with your purchase vehicle. To Sarasota Ford upper management and to the owner you may have a very first class and expense restaurant and facility but if do not have any customers all of that means nothing. No customers no business. God speak. More

This location is very clean and friendly. Weslie Lopez was great and informative. I came in for my check engine light and mentioned a few other concerns; Weslie reassured me to have all my co Weslie Lopez was great and informative. I came in for my check engine light and mentioned a few other concerns; Weslie reassured me to have all my concerns addressed and followed up with me promptly. He went over my premium care warranty with me to assure my understanding of coverage. Weslie made sure to accommodate me with a courtesy vehicle while my car was in the shop. My experience was super pleasant and I will definitely return again. More

Mobile service for a recall item was great. Techs Connor and Demetrios were friendly and professional. Techs Connor and Demetrios were friendly and professional. More