We researched mid size SUVs hoping to purchase a certified pre-owned vehicle that met our needs and fell into our planned budget. Sarasota Ford was just one place we decided to visit because we narrowed our search down to 3-4 SUV models. I made the initial appointment and was assigned the most amazing salesman, Carsten Rueffer. He was extremely polite & respectful, knowledgeable about the products he was representing, understanding of our needs, helpful, kind and very accommodating. Carsten's personality helped pave the way for us to make our decision to purchase the Ford Edge which we absolutely love. All the staff at Sarasota Ford are polite and helpful. We were treated with the utmost respect and feel good about our continued relationship with Sarasota Ford as they service our vehicle in the future.