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Scarsdale Ford
Scarsdale, NY
126 Reviews
Scarsdale Ford is a proud member of the Tasca Automotive Group. The Tasca family is now a fourth generation family owned and operated business, one of the oldest in the nation. We’ve grown to include Ford, Lincoln, Mazda, Volvo, Chrysler, Dodge, Jeep, Ram, Fiat, Buick, GMC, Cadillac, Subaru, Hyundai, Kia, Chevrolet, Toyota, Audi and Volkswagen. We have locations in Rhode Island, Massachusetts, Connecticut, Illinois, Florida, New York, Pennsylvania, and Missouri. While we will continue to grow, we remain committed to the timeless values and principles of our founder. We are grateful to the members of our team who work so hard on a daily basis to serve our customers. We are thankful for the generations of loyal customers who have trusted us our family for all their automotive needs. We humbly pledge to continue the Tasca Family Commitment that YOU WILL BE SATISFIED.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 126 reviews
July 07, 2026
I don't normally write negative reviews, but after exhausting every reasonable avenue to resolve this issue, I feel other customers should know about my experience with the Scarsdale Ford service depa exhausting every reasonable avenue to resolve this issue, I feel other customers should know about my experience with the Scarsdale Ford service departmentI brought my truck to Scarsdale Ford for a major repair and paid over $7,000 for the work. When I picked up my truck, I later noticed multiple scratches on the painted trim directly above the Ford emblem that were not there before the repair. I have photographs taken before the service that show this area was undamaged.I contacted the dealership immediately and made several attempts to resolve the issue professionally. Unfortunately, what disappointed me most wasn't just the damage—it was how I was treated afterward. I repeatedly asked to speak with the Service Manager, but she never came out to speak with me. Instead, other employees were sent to tell me there was "nothing they could do." No one appeared interested in inspecting the damage with me or discussing a possible resolution. I also attempted to reach the General Manager, but my calls were never returned.I then opened a case with Ford Corporate, sent a certified letter, and even filed a complaint with the New York State Attorney General after I was unable to get any meaningful response from the dealership. I made every effort to resolve this matter privately before posting this review. I understand that mistakes can happen during vehicle repairs. What separates a good dealership from a bad one is how they respond when a customer raises a legitimate concern. In my experience, there was no accountability, no meaningful communication, and no effort to make things right after I had just spent thousands of dollars at their dealership.If you're considering having your vehicle serviced here, especially for major repairs, I encourage you to ask how customer concerns are handled if something goes wrong. My experience left me feeling ignored and dismissed. I hope Scarsdale Ford uses this feedback to improve its customer service because every customer deserves to be treated with professionalism, respect, and honesty. More
by Achille
Employees Worked With
Richard
June 28, 2026
I went there recently to inquire about about a new vehicle. Let’s just say I was politely dismissed. It seems like they didn’t want to sell me a car. I’m going elsewhere and avoid this dealer group. I vehicle. Let’s just say I was politely dismissed. It seems like they didn’t want to sell me a car. I’m going elsewhere and avoid this dealer group. I didn’t get the name of the individual, but they weren’t too happy to help. More
by rush_pullers.61
Employees Worked With
June 28, 2026
Professional and streamlined service, in all a wonderful experience. Darren and staff are great, come see for yourself. experience. Darren and staff are great, come see for yourself. More
by Coach O
Employees Worked With
June 05, 2026
Highly recommend Joe, very smooth with transaction and knowledge of vehicles. If you just want to hit the easy button talk to Joe knowledge of vehicles. If you just want to hit the easy button talk to Joe More
by Nikolaoskontos
Employees Worked With
May 24, 2026
Chris S (Sales) was great and especially very patient with me— extremely pleased with my new Ford purchase with me— extremely pleased with my new Ford purchase More
by Frank R
Employees Worked With
March 17, 2026
Friendly and knowledgeable staff. Quick and reliable service. Easy to get an appointment. I get all my service at Scarsdale Ford. Quick and reliable service. Easy to get an appointment. I get all my service at Scarsdale Ford. More
by in2retro
March 17, 2026
Ralph was very conscientious about my car’s needs. Worked with me and kept me informed on the mechanic’s progress. Worked with me and kept me informed on the mechanic’s progress. More
by Vic
Employees Worked With
February 22, 2026
Ralph,Cindy and the service team were fantastic. Took care of my vehicle’s issue in a timely manner and professional manner. Took care of my vehicle’s issue in a timely manner and professional manner. More
by jgfitz21
Employees Worked With
