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Schaller Honda
New Britain, CT
951 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 951 reviews
November 19, 2025
It was awesome. People were very cooperative and helpful. Especially JJ. He was listening to me very patiently and answering to me very politely. Facilities were goo People were very cooperative and helpful. Especially JJ. He was listening to me very patiently and answering to me very politely. Facilities were good and the staffs were well professional. The delivery was on time and paperwork was done very fast. Overall I would rate the experience as best so far for me . If I have to refer someone then it will be definitely schaller honda from my side. More
by sudhansu8719
Verified Customer
November 19, 2025
I had an excellent experience with Schaller Honda. Everyone was cooperative and helpful. JJ Jinks, in particular, was outstanding—he listened patiently, answered all my questions politely, and support Everyone was cooperative and helpful. JJ Jinks, in particular, was outstanding—he listened patiently, answered all my questions politely, and supported me through every step: providing quotes, explaining different models, arranging the test drive, following up regularly, and finally delivering my car. The facility was great, and the staff were highly professional. The delivery was on time, and the paperwork was completed quickly. I also want to thank Dylan Celone for his expert suggestions and friendly attitude throughout the process. Thanks to both JJ and Dylan for making my car-buying experience incredibly smooth. Overall, I would rate this as my best experience so far, and I would definitely recommend Schaller Honda to others. More
by sudhansu8719
November 17, 2025
Professional and willing to go the extra mile. I am completely happy with the treatment by all who were involved with my purchase I am completely happy with the treatment by all who were involved with my purchase More
by kellyapplew
November 06, 2025
The people at Sheila Honda were excellent, professional and welcoming. I had a good experience and can’t wait to purchase a vehicle from them again.. and welcoming. I had a good experience and can’t wait to purchase a vehicle from them again.. More
by franciscoz03
Employees Worked With
November 05, 2025
Dealership was good and efficient They helped me secure my car and had it ready once the money was received my car and had it ready once the money was received More
by tuller48
November 05, 2025
Good experience. Great salesperson in Dave Laughman, very helpful and patient as we worked through the buying process. Would recommend to others. Great salesperson in Dave Laughman, very helpful and patient as we worked through the buying process. Would recommend to others. More
by Cooper.brad.e
November 03, 2025
Amazing the best service! !! I would highly recommend she is by far the best of the best !! I would highly recommend she is by far the best of the best More
by Desiree.castellanoo
November 02, 2025
Smooth and hassle free experience. Everything went as expected in my experience. No complaints at all. Everything went as expected in my experience. No complaints at all. More
by Arun
Employees Worked With
November 01, 2025
Very great experience Very quick and willing to work within your suggested budget. Will be shopping again within your suggested budget. Will be shopping again More
by dorabowman1998
November 01, 2025
Amazing teammwork amongst employees. Everyone was so friendly and accommodating. Rich Small was personable and helpful and Nick was greal too. Highly recommend Everyone was so friendly and accommodating. Rich Small was personable and helpful and Nick was greal too. Highly recommend More
by millykk
