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Schaller Honda

New Britain, CT

4.5
543 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Contact Dealership

1 Veterans Dr

New Britain, CT

06051

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Showing 543 reviews

May 03, 2024

Although I had an expensive repair and my Navi system was unrecoverable, the staff was polite, informative and professional. Kevin Peart was a great help to me. Even the cashiers were very helpful. I have p More

by Penny Cabata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Peart, Luis Ayala
May 02, 2024

All of the staff is very friendly, welcoming and professional. This was my first visit for service and it was a great one. More

by jessicagambardella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jessica, and look forward to your next visit.

May 02, 2024

I was treated with respect, care, and patience throughout my experience of buying a car and will definitely recommend Schaller. More

by adeblasio10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

May 02, 2024

Everyone was very courteous,professional and helpful. I was very satisfied with my experience there. More

by annebob50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Schaller Honda responded

Anne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaller Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 01, 2024

Alex did a great sale for me, vehicle was chosen to my liking, he knew the vehicle and the gave the best delivery. All services including mechanical, safety, detailing, management and financial was super. More

by murtfwweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Alex here at Schaller Honda. We appreciate your business and hope to see you again soon!

April 30, 2024

Service was quick for a Saturday meeting morning. I appreciate the video regarding your car maintenance More

by thedutchess164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

April 30, 2024

My service, a recall, was done on my lunch hour while I waited. It was quick and easy. The gentleman that took care of my check in & check out was friendly and helpful. He promised to get me out quickl More

by sueharton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Schaller Honda responded

Hi Sue: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 30, 2024

Ease to make appointment have clear details of work needed communicated throughout process confident with staff More

by kathi.liberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kathi, and we look forward to working with you again.

April 30, 2024

LORI IS THE BEST SALESPERSON, VERY NICE PROFESSIONAL VERY HELPFUL, EXPLAINED THINGS WELL I WOULD RECOMMEND HER More

by tracylynn88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LORI
Apr 30, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lori to be a positive one. Please don't hesitate to reach out if you need anything else.

April 30, 2024

A very good location and they have good collection of vehicles in stock and well staffed More

by ajitdas1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

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