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Schaller Honda - Service Center

New Britain, CT

4.4
309 Reviews

309 Reviews of Schaller Honda - Service Center

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June 08, 2024

Service was thorough and tech explained everything in great detail. Would very much recommend to anyone More

by doannguyen423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Jun 09, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2024

The service rep, Kevin, was very helpful, pleasant, courteous and explained the work and experience completely. More

by joehygy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Schaller Honda responded

It's great to hear that we were able to help you out, Joe. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

June 06, 2024

Great and quick service. Just doesn't get any better. Professional and courteous. We'll managed maintenance facility More

by peterbarnard7624
Recommend Dealer
Yes
Employees Worked With
I think it was dan in the svc booth
Jun 07, 2024 -

Schaller Honda responded

Thank you, Peter, for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

June 02, 2024

Service visit was very professional. They informed me of all work that was done on my car. More

by james_h_murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Schaller Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaller Honda, James, we look forward to having you as a valued customer for many years to come!

May 30, 2024

I have been a Schaller customer for more years than I can remember and I have always been beyond pleased with the service.This time was no exception!Thanks again. More

by bubbananab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Schaller Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 28, 2024

Very professional staff. Great results on the repair! Always can depend on Schaller Auto Body! More

by EILEEN.BODINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Schaller Honda responded

It's great to hear that we were able to help you out, Eileen. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

May 28, 2024

Courteous, on time, thorough. Was frank when told how long wait would be for ac diagnosis. More

by RMCORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man
May 29, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

May 22, 2024

Amazing Kind Knowledgeable Patience Respectful Observant Personalize care Overall the team was great and they treated me like I mattered and that was the most important thing to me. More

by allurejackson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
May 29, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

May 21, 2024

The service dept went above and beyond to help me out. They considered my budget as well. I thought the service was outstanding and I would definitely recommend them. Kevin, my consultant, went the extra More

by Stephen S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Schaller Honda responded

Thank you so much for your excellent review, Stephen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaller Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 19, 2024

Second vehicle purchase. Up front and transparent. The process was easy, same day purchase and drive away. Everyone was knowledgeable and great to work with. More

by ij
Recommend Dealer
Yes
Employees Worked With
Amber Centofanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hensel
May 19, 2024 -

Schaller Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaller Honda, we look forward to having you as a valued customer for many years to come!

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