Schaller Subaru - Service Center

Worst service center I have ever experienced. Poor customer service. My 2013 Crosstrek went in for a recall repair, and ultimately the engine failed on the highway after 4 attempts at making it r Poor customer service. My 2013 Crosstrek went in for a recall repair, and ultimately the engine failed on the highway after 4 attempts at making it right. More

I live on the east end of Long Island and have traveled up to Schaller for the last 7 years to buy from them. John Benner has been out salesman each time. Couldn’t be any happier with the service and prof up to Schaller for the last 7 years to buy from them. John Benner has been out salesman each time. Couldn’t be any happier with the service and professionalism we are treated with each and every time. More

This was my first vehicle that I have purchased from schaller and I can not speak highly enough about the customer service that I received especially from salesman Luis DeLa Cruz. Luis was very friendly schaller and I can not speak highly enough about the customer service that I received especially from salesman Luis DeLa Cruz. Luis was very friendly, helpful, and informative. Luis went above and beyond to get me into my first wrx. Luis made me feel good about purchasing this vehicle from schaller and I left feeling happy. The finance manager Lisa was also very friendly and helpful getting me approved for financing.If you are looking for a vehicle I would highly recommend schaller and the salesman Luis DeLa Cruz. More

Had head gasket job done,great service from Will the service writer and the mechanics that performed the work.Always recommend this dealership for repairs...Thanks to the staff! service writer and the mechanics that performed the work.Always recommend this dealership for repairs...Thanks to the staff! More

Truly a 5 star experience! I bought a brand new Subaru last year at a dealership that I won't mention. I needed an oil change and was told the best they could do was three weeks I bought a brand new Subaru last year at a dealership that I won't mention. I needed an oil change and was told the best they could do was three weeks out. I called Schaller on Friday and was told I could bring my car in on Monday. I was astounded. They would shuttle me to work and then pick me back up when my car was finished besides. Again, I was amazed. I work a fair distance away but that was not a problem for them. And it only gets better. Zeth was polite, professional, and very knowledgeable. He was so great to work with. And then John comes along. I had a single question and he ended up showing me 100 times more than my dealership ever showed me. There was so much about my car that they never took the time to explain. But John did. And then more. And then more...and I didn't even buy my car there. Sure wish I did. John was also very courteous, extremely knowledgeable, and just awesome to work with. I feel like I have a new car all over again thanks to him. You have an absolute gem in that man! Your entire dealership is great and I would recommend Schaller highly to anyone wishing to purchase a Subaru. More

poor Service I am sitting in the waiting room waiting for my car to be checked for an oil leak that started a week ago right after service it's not the first time I am sitting in the waiting room waiting for my car to be checked for an oil leak that started a week ago right after service it's not the first time and they make you sit I am at 40 minutes right now for a service I paid for a week ago and received crap service on something as simple as an oil change. I truly believe the service at this place should be avoided at all costs. I will certainly stay away More