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Schaumburg Ford

Schaumburg, IL

3.9
1,659 Reviews
Call Dealership (224) 637-1511

815 East Golf Road

Schaumburg, IL

60173

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1,659 Reviews of Schaumburg Ford

August 26, 2025

I had a really great experience purchasing my new Ford Escape. I would recommend a visit to the dealership when you are ready to purchase your next vehicle. More

by Mo Cantore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Kevin, Anas Mirza
Report | Print
August 24, 2025

Really wasn't ready to buy, was going to look at cars I saw on the internet but found the car I loved. and took delivery that day. I'm very happy with the transaction. More

by lindablum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renji George
Report | Print
August 14, 2025

It was one of the best sales experiences that I have had in more than 40 years of buying cars. More

by mksiazek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Mirza
Report | Print
Aug 16, 2025 -

Schaumburg Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2025

Josh was awesome we had a great experience. He was on top of everything very friendly and went above and beyond to accommodate us. The whole dealership treated us the absolute best we’ve ever h More

by ksettles1504
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh,Nick
Report | Print
Aug 10, 2025 -

Schaumburg Ford responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schaumburg Ford Parts. If you have any further questions, please don't hesitate to reach out!

Aug 11, 2025 -

Schaumburg Ford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Schaumburg Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2025

Purchased a 2024 Ford Bronco Sport in May 2025. Sales team? Friendly and helpful—during the sale. But once the ink was dry, radio silence. Despite repeated attempts to reach someone about a fina More

by Tkerzycpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anas Mirza
Report | Print
July 15, 2025

Terrible experience with the sales staff on a used car that I purchased out of state. Once I sent them the check, they essentially stopped responding to my calls, texts, and emails. Even the general manag More

by Dnewbrun
Purchase Time
Recommend Dealer
No
Employees Worked With
Anas Mirza
Report | Print
Jul 15, 2025 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your disappointing experience with our sales team, especially after your out-of-state purchase. That’s not the level of service we strive to provide at any stage of the buying process, and your concerns are absolutely valid. We understand how frustrating it must have been to feel ignored after your payment was sent, and we sincerely apologize for the lack of communication and follow-through from our staff and management. This is not reflective of our standards, and we’re taking your feedback seriously to address the situation internally. If you're open to it, we’d appreciate the chance to speak with you directly and see what we can do to make this right. Thank you again for bringing this to our attention. We wish you the best with your vehicle and hope to have the opportunity to earn back your trust. Sincerely, Schaumburg Ford Management

June 18, 2025

TOM AND MICHAEL A ONE IN MY BOOK THAY GOT THE DEAL DONE WRITE KNOW BACK AND FORTH More

by greenf8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tom mcintosh
Report | Print
Jun 19, 2025 -

Schaumburg Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Schaumburg Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

Bought my car with Jeff loved how helpful he was throughout the entire process. Helped me understand everything with no issues. Would come back to buy cars from Jeff More

by stephaniemontoya246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Mirza
Report | Print
Jun 06, 2025 -

Schaumburg Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

I got my first car from here. Jeff was very kind and helpful. Made the entire experience amazing. 10/10 would recommend working with him. More

by Kali Top
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Angelini
Report | Print
Jun 06, 2025 -

Schaumburg Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Schaumburg Ford. Thanks for the recommendation, and have an amazing day!

May 24, 2025

HORRIBLE EXPERIENCE. Jeff Angelina was the worse person I have ever dealt with in customer service . This place sold me a lemon declared a lemon by ford . Jeff cursed me More

by Kristine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Angelina, Kevin Gordon , Nick Magdalin , Renji George
Report | Print
May 24, 2025 -

Kristine responded

Do not buy a car here . Worse experience of my life . I would run and run fast . Jeff Angelina like I said was the worse person I have ever dealt with in customer services . I wish I could post the recordings he left me calling me “liar” “ignorant “ and the most unbelievable if there is such a thing “dumb b**ch” . I have the recordings he wasn’t hiding none of it . Horrible and he definitely if I had to diagnose is the true definition of a Narcissist and definitely has no respect for females . Basing that on the other names he called me for me getting upset he sold me a lemon however the other names I can’t clearly say on here but definitely on other platforms where i uploaded them !

May 26, 2025 -

Schaumburg Ford responded

Hi Kristine, we're disappointed to hear of the negative experience you had at our location. When you have an opportunity, please reach out to us at (847) 605-0800 so we can try to restore your confidence in our business. We hope to hear from you soon.

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