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Scherer Lincoln Volvo Cars
Peoria, IL
67 Reviews
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Showing 67 reviews
November 24, 2020
Scherer Lincoln Volvo has evolved into the kind of personal dealership we all would like to do car buying with! There in house improvements and unique local professional staff match the quality vehica personal dealership we all would like to do car buying with! There in house improvements and unique local professional staff match the quality vehical that we are all looking for. Thank you Scherer Lincoln Volvo. More
by shawncupi
Verified CustomerEmployees Worked With
Morgan Dalpiaz, Jeff Wahlfeld, Hank Diaz, Justin Costello, Bill Morton
Helpful November 24, 2020
I had very poor service. Left my Volvo at 9;00 am for an oil change. I called at 1:00 pm---they lost the ticket. They called back at 1:30 and said it would be done at 3:00pm. This is not acceptable ---if oil change. I called at 1:00 pm---they lost the ticket. They called back at 1:30 and said it would be done at 3:00pm. This is not acceptable ---if I had not called at 1:00 the car probably would not have gotten an oil change that day. I was very disappointed in them--and the service mans response to me. More
by woodworker 4
Employees Worked With
Kari
November 18, 2020
The service department lets me know if there are issues that will need attention in the foreseeable future so that I can plan ahead and budget for any repairs. that will need attention in the foreseeable future so that I can plan ahead and budget for any repairs. More
by JANKLEPPE23
Employees Worked With
Service Department
November 18, 2020
Wonderful experience during a very casual sales process......All questions were answered and none of the typical sales pressure was present.....All staff throughout the process were always engaging process......All questions were answered and none of the typical sales pressure was present.....All staff throughout the process were always engaging.....highly recommend!!! More
by mrose
Employees Worked With
Jeff Wahlfeld, Justin Costello, Bill Morton
January 03, 2018
Excellence thru and thru Since the early '90s I have purchased somewhere around 15 new vehicles from Dale Hicks and his staff. Always GREAT to work with in every aspect of a p Since the early '90s I have purchased somewhere around 15 new vehicles from Dale Hicks and his staff. Always GREAT to work with in every aspect of a purchase and everything after that as well. I'll always come back. More
by RustyO
Employees Worked With
Dale, Drew
January 16, 2016
Excellent Customer Focus Great experience. Travis, our sales rep, was very knowledgable and helpful. Dale, the sales manager, was great as well, they were able to locate a v Great experience. Travis, our sales rep, was very knowledgable and helpful. Dale, the sales manager, was great as well, they were able to locate a vehicle and get it to us within 48 hours even though it was states away and a holiday weekend. We price shopped and called around and no one, NO ONE, in the midwest was able to beat their price. We cautioned them that we would have our two small, loud, (and probably impatient) children with us when signing final paperwork, so they had everything already coordinated with the bank of our choice and our insurance so our final paperwork was done in less than 20 minutes. And they were amazingly accommodating. Both of us having backgrounds in sales, we will happily walk away from any customer service experience if we feel pushed, or misled in anyway and happily take our business elsewhere. Never was that a question when working with the Velde Team. They were excellent, customer focused, and you could tell it was a great environment not only for the customers, but also for the employees. They have earned our business for years to come, and we will definitely be going back here for our next Volvo purchase. More
by Amanda R
Employees Worked With
Travis, Dale
January 19, 2012
Top notch! Mr. Freeman is simply the best car salesperson I have ever dealt with. We had an unforeseen issue with a used Lexus we had purchased from Velde. Without question they went above and beyond to make I have ever dealt with. We had an unforeseen issue with a used Lexus we had purchased from Velde. Without question they went above and beyond to make everything right with us. I live 7 hours away and would gladly drive that far again to do business with Velde. Highly recommended! More
by Mrbob3127
Employees Worked With
Bob Freeman, Dave Bell
