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Schlossmann Subaru City of Milwaukee

Milwaukee, WI

4.6
1,988 Reviews

4640 S 27th St

Milwaukee, WI

53221

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Showing 1,988 reviews

December 14, 2010

Eric Schaefer greeted us with a smile and in the end, we left smiling too. He is extremely knowledgeable of the product and is able to explain all features clearly. We expressed the need to have low press More

by FirstSubaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schaefer, Eric Schaefer
Dec 14, 2010 -

Schlossmann Subaru City of Milwaukee responded

Thank you very much for allowing us to help you with your automotive needs. we look forward to continuing this great relationship for years to come and promise to be here for you if you need anything. Sincerely, Carl Rosencutter Pre-Owned Sales Manager

December 10, 2010

I really had a great experience working with Steve and Bill from Suraru city. They gave me a lot of information about how the car works and the engine. Steve answered all my questions very well and I am v More

by bethmcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Caldwell
Dec 11, 2010 -

Schlossmann Subaru City of Milwaukee responded

Congratulations on the purchase of a new vehicle from us at Subaru City of Milwaukee. I thank you so much and am sure you will have many many years of enjoyment. If you ever have a question or need anything all all please don't hesitate to call. Thank You, Steve Claflin Sales Manager Subaru City of Milwaukee

December 09, 2010

I had extensive communication with Chris in Internet sales before visiting in person. Established a friendly and supportive relationship and provided prices, pictures and links to vehicles that she thou More

by marsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris the Internet sales person, Jim the in-person salesperson, Jim Lemke
Dec 11, 2010 -

Schlossmann Subaru City of Milwaukee responded

Thank you so much for your business and this very positive review. Here at Subaru City we always take great care of our customers from the first meeting till many years later when you trade it in for a new one. Thank you again and have a great day.

November 28, 2010

Working with Steve was a great experience. He was patient and accomodateing. He answered all my questions. I never felt pressured. I would come back to get a car from Steve and this dealership any time and w More

by bkexel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Caldwell
Dec 08, 2010 -

Schlossmann Subaru City of Milwaukee responded

Thank you very much for selecting us as your Subaru Dealership. I am sure you will enjoy your new Subaru for many years to come. If you ever have any questions or need help with anything at all please don't hesitate to call or stop by. Sincerely, Steven Claflin New Car Sales Manager

November 22, 2010

I have gone to this dealership since I got my license in 1994. I have worked with Ed Wrathall... Great Salesman!!!!! He was helpful and found exactly what I wanted in a vehicle 5 times now!!!! The service More

by Sunshinekitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Wrathall, Ed Wrathall
Dec 08, 2010 -

Schlossmann Subaru City of Milwaukee responded

Thank you very much for your business and appreciated loyalty not only to us as a dealership but to one of our best sales consultants here at Schlossmann's Subaru City of Milwaukee. If you ever need anything at all we are just a phone call away. Thank you very much. Steve Claflin New Car Sales Manager

February 10, 2009

my story here is pretty short. I came in to look at a Jeep. It was priced ok...but still a little high for an 05 with over 50k. This was back in December I cam and met Jim. He took me on a test drive More

by renegade05
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
Dec 23, 2010 -

Schlossmann Subaru City of Milwaukee responded

Subaru City of Milwaukee recently enrolled in this DealerRater program and this review popped up as connected with the previous dealer being Dodge City of Milwaukee from December 2009. We have been here as Subaru City since January 2009 and have a very experienced and friendly staff. I am very sorry to hear about your experience and wish I was here at that time to help. Please let me know if you would like to talk or have any recomendations on how I may help. Sincerely, Steve Claflin New Subaru Sales Manager Subaru City of Milwaukee (414) 281-9100

November 11, 2008

I have always been pleased with the service at Schlossmann's Dodge City. Recently I needed new tires for my pickup and found them to be the best deal even comparing to Sam's Club and internet dist More

by Dansdodgetruck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hawes
December 11, 2007

Their mechanic forgot to tighten one of the wheels on my truck when he did a tire rotation. The wheel fell off while I was driving on the freeway. I was lucky that I was not in a serious accident. I was stu More

by JtrentC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
Dec 23, 2010 -

Schlossmann Subaru City of Milwaukee responded

We at Subaru City of Milwaukee are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. I immediately checked with my service manager, service advisors, and technicians before reading your review further. I apologize for what had happened years ago with Dodge City and assure you as Sales Manager here at Subaru City I will always take care of any issue that is brought to my attention, even if it involves parts, service or body shop. I am shocked to hear something like this happened with the past dealership brand and assure you it has not happened nor will ever happen with us here at Subaru City of Milwaukee. Steve Claflin Sales Manager Subaru City of Milwaukee (414) 281-9100

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