181 Reviews of Schomp Honda - Service Center
I'm doing a follow-up review. I had a better experience and I want to honor what Schomp Honda did to rectify a bad situation. First I felt that the representative I worked with in I had a better experience and I want to honor what Schomp Honda did to rectify a bad situation. First I felt that the representative I worked with in March tried to scam me into way more work than I did. I got a call from the manager Byron who wanted to make things right and get his eyes on my car. He then put me with Jarod for a free oil change as an olive branch. The car didn't need nearly as much work as was reported in March. All this to say, they have a speedy service, and the team works hard to check the engine thoroughly. I felt Jarod was professional and kind. I'm also thankful to Byron for helping repair this. They have a wonderful waiting room, and did the service very quickly. More
I took my 2019 CRV in to have the transmission fluid replaced. Jarrod performed his usual thorough inspection and found several other items which I deferred until my next scheduled Schomp visit. I appr replaced. Jarrod performed his usual thorough inspection and found several other items which I deferred until my next scheduled Schomp visit. I appreciate his thoroughness. More
Terrible, TERRIBLE, scam. I went in a month ago for a technical issue with my door. They tried to charge me for a part they replaced that didn't fix the issue. I refused and s I went in a month ago for a technical issue with my door. They tried to charge me for a part they replaced that didn't fix the issue. I refused and said I'd return when the back-ordered part was in stock. I came back in to fix my door, and they informed me that I needed a new alternator because a spool valve was leaking on it. They claimed it needed jumping twice, and that if I didn't replace the alternator, and a new battery for $2,000 They said "I may be in a worse situation, likely a tow to the nearest shop" Since I hadn't needed to jump my car recently I felt this was shady. It was weird to me they didn't immediately bring me my car but took it back into the shop before returning it to me after I paid. Against their recommendation, I left and immediately took it to Brakes Plus nearby. Breaks Plus informed me the battery was at 86% life and the alternate was bone dry. Confirming I was being scammed, not once but twice. Do not get your Honda serviced here. you'll end up buying more than what you need. More
Came in for a replacement battery, and a stuck key. In the past replacing a battery that had died fixed the stuck key problem. I requested aid in removal of the key from the ignition. The mechanic tork In the past replacing a battery that had died fixed the stuck key problem. I requested aid in removal of the key from the ignition. The mechanic torked the key to the point it came out but broke the ignition switch. Now key registers it is in the vehicle and I can't remote lock car or use fob features. I came back in and was charged over $200 to be told what I already knew. Not the best service I ever received period. More
We purchased tires from this dealership with the enticement of a rebate and free rotations. After we paid for the tires, they told us they don’t do free rotations, that the salesperson misspoke. T enticement of a rebate and free rotations. After we paid for the tires, they told us they don’t do free rotations, that the salesperson misspoke. Then they promised multiple times to send us the form necessary to claim the rebate but we never received such. After being strung along for several weeks, they told us the rebate had to be claimed on-line (which was never explained to us despite several subsequent conversations) but by then it was too late. More
Great performance as well as communication. I worked with Jarrod recently, and same as prior experiences, he is the consummate professional, listening to my concerns, questions, and on point w I worked with Jarrod recently, and same as prior experiences, he is the consummate professional, listening to my concerns, questions, and on point with his responses and recommendations. More
Service is excellent. They pay great attention to detail and make sure my car was up to standard before I drove it away. They pay great attention to detail and make sure my car was up to standard before I drove it away. More
Was told my Element needed almost $1,700 worth of work which included replacing an O2 sensor and the brake master cylinder because it was cracked and leaking. Feeling like the price was too high, I took m which included replacing an O2 sensor and the brake master cylinder because it was cracked and leaking. Feeling like the price was too high, I took my car to another mechanic for a 2nd opinion. The result? There was nothing, NOTHING wrong with my brake master cylinder. The mechanic said all Schomp had to do was remove and/or clean the part and they would have seen that it was fine. So Schomp was prepared to charge me over $700 for a part I didn't even need simply because they're lazy and greedy. Avoid like the plague!!! More
Best of my experience about car purchase and service. I would recommend Schomp Honda to all my friends. I would recommend Schomp Honda to all my friends. More
We used the Express Service to have our oil changed. The service representative was very accommodating. The service representative was very accommodating. More