Schumacher Subaru of Delray Beach - Service Center
Delray Beach, FL
63 Reviews of Schumacher Subaru of Delray Beach - Service Center
Schumacher is great. Clean, people are polite, nice, keep you informed of progress. They go the extra mile. Thank you Steve. Clean, people are polite, nice, keep you informed of progress. They go the extra mile. Thank you Steve. More
My 1-year old Ascent battery failed 3 times in 4 months, twice in two days. The dealership took me on a next day no appointment basis. The battery was replaced under warranty in about 1 1/2 hours. Steven Ma twice in two days. The dealership took me on a next day no appointment basis. The battery was replaced under warranty in about 1 1/2 hours. Steven Marrone, Service Manager, was courteous and understanding and handled my problem professionally, quickly, and graciously. Totally recommend this dealership and their service staff. More
This Safety recall ended up being a two day effort. Thanks to Steven Morrone/ My Service Advisor he ensured my total satisfaction. Prior to and after leaving the dealership on day one, I was experien Thanks to Steven Morrone/ My Service Advisor he ensured my total satisfaction. Prior to and after leaving the dealership on day one, I was experiencing difficulty in starting my Outback. I called and spoke with Steven, he checked with the Foreman in charge of replacing my safety recalled fuel pump, and I was informed that it may take some driving time before this issue and the smell of gasoline resolves itself. On day two, the issue remained and I called Steven. He asked me to bring the vehicle in on Saturday, he would have a loaner vehicle ready and technicians would checkout my vehicle either on Saturday of Monday. I did as asked and dropped the vehicle off and to my surprise, I received a call early that afternoon that My Car was ready for pickup. The troubleshooting found the problem to be the battery. Everything now appears to be Normal and I want to Thank The Great Technical Team at Schumacher Subaru and especially Mr Steven Morrone for making a difference. Welcome Aboard Steven and Happy Holidays to The Professionals at this very impressive dealership. More
Steven Morrone was my service advisor. Great guy! Took Steven Morrone was my service advisor. Great guy! Took the time to show me pictures and explain to me what services they were going to do on my car. Steven Morrone was my service advisor. Great guy! Took the time to show me pictures and explain to me what services they were going to do on my car. Waited for me after he was scheduled to leave for the day to make sure I was happy with the results. 100% recommend. More
I RECENTLY SCHEDULED SERVICE FOR A RECALL FOR MY SUBARU, AND WAS IMMEDIATELY CHECKED IN AND TRANSPORTED HOME BY LYFT AND LESS THAN TWO HOURS LATER PICKED UP TO COLLECT MY AUTO. THE PROMPT SERVICE AND TRANS AND WAS IMMEDIATELY CHECKED IN AND TRANSPORTED HOME BY LYFT AND LESS THAN TWO HOURS LATER PICKED UP TO COLLECT MY AUTO. THE PROMPT SERVICE AND TRANSPORTATION WAS GREATLY APPRECIATED.BARBAREE FRED More
From arrival, everyone I met was courteous and kind. The needs of the car were explained clearly. Kind attention was paid to my travel needs. needs of the car were explained clearly. Kind attention was paid to my travel needs. More
Service is superb service guy is polite very congenial the waiting room very comfortable I love it there also relaxing experience was superb. I love it there the waiting room very comfortable I love it there also relaxing experience was superb. I love it there More