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Schumacher Subaru of West Palm Beach - Service Center

West Palm Beach, FL

4.7
168 Reviews

168 Reviews of Schumacher Subaru of West Palm Beach - Service Center

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March 22, 2022

Brian Rodriguez made sure that the work was kept on schedule. Brian also kept me up to date on the progress. More

by mpherz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rodriguez
Mar 24, 2022 -

Schumacher Subaru of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

February 26, 2022

Quick easy and very nice peoples I am happier with they working alright thank bye More

by Sue Prasongjamroon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold, Mark Gancasz
Feb 28, 2022 -

Schumacher Subaru of West Palm Beach responded

Thank you for taking the time to submit a review, we really appreciate it!

February 21, 2022

I kept my 2018 Subaru Forester instead of buying a new one because Rhonnie Carulla in the service department is so competent and helpful that my service problems are always completed with speed and perfec More

by Fpullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomasz Matusiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonnie Carulla
Feb 22, 2022 -

Schumacher Subaru of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

January 27, 2022

I spoke to Arnaud in the Service Dept. He provided transportation to and from Schumacher (at Schumacher's expense) as the repair was going to take about 4 hours, which was completed in that timeframe More

by Hang it up
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnaud Lafforgue (Service Advisor), Walt Parcheta
Jan 27, 2022 -

Schumacher Subaru of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

January 06, 2022

Got me in quickly as I had to leave town the next day and did not have to wait long. More

by sbrookem
Recommend Dealer
Yes
Employees Worked With
Kevin Meyer
Jan 06, 2022 -

Schumacher Subaru of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

December 18, 2021

Exceptional follow up after purchasing a car here by the service department. Brian goes over and above taking care of us when we bring our Outback in and it’s much appreciated! More

by Lgwalter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian - service dept
Dec 20, 2021 -

Schumacher Subaru of West Palm Beach responded

These words go a long way, it motivates us to work even harder, thank you for the review!

December 11, 2021

Yesterday, I brought in my Outback- routine service! Michael Boden, advisor, was professional and knowledgeable! More

by bld909
Recommend Dealer
Yes
Employees Worked With
Devin Nichols
Dec 14, 2021 -

Schumacher Subaru of West Palm Beach responded

These words go a long way, it motivates us to work even harder, thank you for the review we are glad you had a great experience

November 26, 2021

When I have any questions or concerns, Kevin is always available to help out. He’s very kind, professional, and knowledgeable. More

by dburkey11637
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc , Kevin Meyer
Nov 29, 2021 -

Schumacher Subaru of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

November 17, 2021

My service writer Rhonnie is one of the main reasons I return to Schumacher Subaru for service. She is efficient and extremely knowledgeable about all problems and the mechanics of my car. She made sugges More

by Fpullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomasz Matusiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonnie Carulla 6stars, Tyler Archibald
Nov 17, 2021 -

Schumacher Subaru of West Palm Beach responded

Thank you so much for your kind words, Fpullen. We really appreciate you taking the time out to share your experience with us and letting us know how helpful Rhonnie was during your service appointment. Schumacher Auto Group

November 13, 2021

Always friendly, greeting always right away, clean car , great service ! Brian is always my service guy! More

by Kdbass358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian fro service department
Nov 15, 2021 -

Schumacher Subaru of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.