Schumacher Volkswagen of West Palm Beach - Service Center

5 stars. The service was performed promptly without any issues. Ovik Kog was an exceptional Service Advisor. The service was performed promptly without any issues. Ovik Kog was an exceptional Service Advisor. More

Service was good! Friendly and attentive. I was able to drop off and get a LYFT to work down the street and a return transport for pick up. My advisor, Ovick, was r Friendly and attentive. I was able to drop off and get a LYFT to work down the street and a return transport for pick up. My advisor, Ovick, was really good and knowledgeable. More

Great experience. All staff were extremely friendly and I was impressed with how fast I got in and out. I just needed an oil top off they said but they went the extra All staff were extremely friendly and I was impressed with how fast I got in and out. I just needed an oil top off they said but they went the extra mile and checked my whole car to make sure it was perfect. More

Rachel was FANTASTIC. I had to come in due to an airbag recall that I was dreading. I don't like going to dealerships, or really handling anything 'offline'. She made this I had to come in due to an airbag recall that I was dreading. I don't like going to dealerships, or really handling anything 'offline'. She made this so smooth and easy and I did not have to worry about a thing! If I was guaranteed to receive your service or similar I would have no problem setting something up for all my needs. The overall dop off and pick up was smooth, and there was someone waiting to help those who had pulled into the service line, who were overall confused about the process. 10/10 More

Schumacher Volkswagen provides great customer service , especially when Ovik is there. No complaints when I take my Golf GTI for servicing. especially when Ovik is there. No complaints when I take my Golf GTI for servicing. More

Rich and his team were great in completing our service. Thank you once again for your great service and even cleaning our car. Thank you once again for your great service and even cleaning our car. More

I have always had my vehicles serviced by a dealership. Upon moving to southern Florida I took the time to research for the best VW dealership in the area. I decided on Schumacher VW of West Palm Beach and Upon moving to southern Florida I took the time to research for the best VW dealership in the area. I decided on Schumacher VW of West Palm Beach and have been more than satisfied with their service which over the years has included a number of different folks. Most recently I have dealt with Paul Jones who was extremely helpful in getting me in and out of the service department in a timely and professional manner. He was great to work with and is just one more example of the high standards that Schumacher VW of West Palm Beach continues to expect from its employees. More

Came in for a Routine Oil Change etc. Paul Jones was the Service Advisor that I was fortunate to work with. He was professional, courteous, knowledgeable and answered all my questions an Paul Jones was the Service Advisor that I was fortunate to work with. He was professional, courteous, knowledgeable and answered all my questions and addressed my concerns. Paul is an Assest to VW...I hope I can work with him again. More

very grateful for the customer services I received from the service person Rachel gave me exceptional service. very satisfactory with the speed and kindness. the service person Rachel gave me exceptional service. very satisfactory with the speed and kindness. More

Rachael, the service rep was very friendly and helpful. She even helped me with my phone. She even helped me with my phone. More