Schumacher Volkswagen of West Palm Beach - Service Center

Regular customer, I was assaulted by a driver in the drop off area, dealership didn't do anything, this is very unsafe. Occurred March 19th 2024 at 8:50 am Schumacher Volkswagen, West Palm Beach.​ off area, dealership didn't do anything, this is very unsafe. Occurred March 19th 2024 at 8:50 am Schumacher Volkswagen, West Palm Beach.​ More

Schumacher service, in all areas, has been superior since purchasing my Altas a year ago. Volkswagen makes a great automobile. In fact, we purchased a new Arion a couple of months ago. Schumacher makes eve purchasing my Altas a year ago. Volkswagen makes a great automobile. In fact, we purchased a new Arion a couple of months ago. Schumacher makes everything about purchasing a car, a pleasure. Thanks to the entire staff!! More

Michael Fox helped to get my Car Serviced in an extremely timely manner! Thank you! timely manner! Thank you! More

Everything was fast and easy. From the moment I arrived at the dealer to finish the check-in. The car was fixed and returned before expected. Highly recommended! From the moment I arrived at the dealer to finish the check-in. The car was fixed and returned before expected. Highly recommended! More

They were able to get me in on an emergency at very short notice. Kudos to the advisor Ovik for being very responsive and willing to help me. My best dealership experience yet. notice. Kudos to the advisor Ovik for being very responsive and willing to help me. My best dealership experience yet. More

When I moved to Florida I searched for a dealership that could service my Volkswagen. I have always used dealerships to service my vehicles. I ended up choosing Schumacher because of the way they treated me could service my Volkswagen. I have always used dealerships to service my vehicles. I ended up choosing Schumacher because of the way they treated me on the phone when I called with a dead battery issue. They got me in quickly, installed a new battery at a very competitive price and at my request also performed the 30000 mile servicing. They have been terrific on all subsequent contacts including taking care of replacing my key fob batteries at no charge.The initial Service Advisor that I dealt with left and his replacement has been equally as competent and accommodating. That doesn't happen by accident. That's a result of excellent training by ownership. Schumacher owns about a dozen dealerships and my guess is that they are all run with comparable outstanding customer service. It's nice to know that you can have peace of mind when it comes to the folks that take care of your vehicle. More

Shumacker and Volkswagen auto repair and parts service has been very efficient and curtious. Always explaining the required steps to complete the repair. has been very efficient and curtious. Always explaining the required steps to complete the repair. More

He is so Rude and Unprofessional I agree with many of these comments . A family that can’t be trusted at all. I can go on and on. these comments . A family that can’t be trusted at all. I can go on and on. More

Luis has always taken great care of me. Great asset to the dealership. The best! Great asset to the dealership. The best! More

Yes I am very happy and satisfied with the experience and work Luis was able explain to me was wrong with my car 🚙 and fixing he was very nice 👍 thank you work Luis was able explain to me was wrong with my car 🚙 and fixing he was very nice 👍 thank you More