Scott Honda

Scott Honda
706 Autopark Blvd.
West Chester, Pennsylvania 19382

Sales: (877) 377-7781
Service: (888) 590-3388
Parts: (877) 566-6621

Manufacturer: Honda


Need a New Car?

Dealership Amenities
Scott Kids Spot, w/ movies & over 30 fun & educational activities
Coloring Books and crayons for every child
5 Customer Lounges
5 HD TVs
Free WiFi, Free Coffee, Free Drinks
Drive-In Service
Free Loaner Cars with scheduled services
Express Service
Free Express Car Wash with every service
Valet Parking
Local Shuttle Service
Enterprise Rent-a-Car Onsite
Indoor Delivery Pad
Vending Machines
Parts Store
After Hours Drop-Off

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed



Twenty-Four Month Rating: 3.7/5

16 Reviews

Overall Score: 4 Star Rating3.7



About Scott Honda
Certified: Scott Honda
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Scott Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Scott Honda
The Scott Family has been selling cars since 1929 & through our 80 years history we've learned that success is earned one customer at a time and that formula helped Scott Honda become the #1 volume New and Certified Honda dealer in Pennsylvania for '08. In our newly renovated, state-of-the-art showroom we've taken great care to create a clean, comfortable, open environment. As one of the largest service departments in the US we made sure that your experience will be a pleasant one. We have drive-in service & valets that retrieve your car when it's finished, so you never have to go into the elements. Our 5 comfortable customer lounges have free WiFi, free coffee, USA Today and 5 HDTV's. Our #1 attraction is the Scott Kids Spot, a place s more
o fun, the only problem is your kids won't want to leave. less

edestefa
11/16/2009 2:16:29 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Scott, Ken Leslie

My Review of Scott Honda:
Great Dealer! Great Service center! The employees are very nice and help with any questions or concerns. I have recomended this dealer many times. My family owns three hndas from Scott Honda. We have purchased two civis from honda. We use them for service and inspection every year.

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mcqiii72
11/15/2009 9:52:38 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Douglas P. Scott

My Review of Scott Honda:
We have purchased two cars from Scott Honda one new and one Honda certified. The experience on both occasions was wonderful and really took the edge off of what it means to make such an important purchase. We have also used Scott Honda to service both our vehicles and have been very pleased with the quality of work and the experience overall. They go out of their way to explain to you what work is required and the costs involve before proceeding. I know that when we go there we are in good hands and I look forward to buying my next car from them!

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mmooney
10/27/2009 11:22:25 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Douglas P. Scott

My Review of Scott Honda:
I called up Scott Honda as I was looking for a new car as I was switching careers and need a reliable car with low gas milage. Douglas Scott was through in reviewing which car would be best for me for the long haul. I have been driving the car for just over a year, I have 56,000 miles on it and I love my Honda Civic!

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eashley7
10/22/2009 3:24:47 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Scott

My Review of Scott Honda:
Overall I had an excellent experience at Scott Honda. The staff were friendly, considerate, informative and honest. The waiting room was clean and tidy. I would definitly recommend this dealership to anyone in the market for a car or in need of service for their current car.

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bcp8
10/22/2009 1:14:27 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Scott, Jeff Scott

My Review of Scott Honda:
The experience I had at Scott Honda was incredible. I was a little hesitant upon entering the new car market because I hated the over eager salesman that hounded me until they received their commission. At Scott Honda, the customer service was taken to the next level. I entered the dealership and was greeted in a friendly, professional manner. When I discussed what I was looking for, I really felt that the dealer was listening and trying to figure out how I could get the most of the money that I was going to spend. Additionally, I felt through the whole process that the dealer was truly looking out for my best interest rather then the commission I received. It was a fabulous experience.

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sgoutt
10/22/2009 1:05:46 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: 2

My Review of Scott Honda:
Everyone at Scott Honda was friendly and helpful. Buying a car can be stressful and I've never had an easier time getting the answers I needed to make this decision and saying "I'll take it." Other dealerships clearly JUST wanted the sale... not here. Thanks!!

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bscherme
10/21/2009 5:47:11 PM


Overall Rating: 3

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Steve

My Review of Scott Honda:
I have a 2009 Accord. Its have creaking/retelling sound in the moon roof. The car has been three times and has not been fixed. On one trip they had the car for a full week. They’re great at changing the oil and rotating the tire; but, if its not basic service call forget it. I really don't know that I would recommend them for service.

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mccarthy5782
10/21/2009 3:41:17 PM


Overall Rating: 4

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Ed

My Review of Scott Honda:
The reason I gave a 3 for customer service is because of your Enterprise Rent a Car offer. After the last time, I will never use it again. I believe your company needs to have a serious talk with their company. I rented a car for the day from them and returned it, and thought there was nothing wrong. Well when I got home I received a call stating that the windshield was chipped and I was going to have to pay to replace it. I agreed to this and asked them to send me a receipt when the work was finished. About two weeks went by and I never received a receipt or a call. So I called them and asked where my receipt was and they couldn't give me an answer and told me they would call me back. Another week went by and still no feedback from them. I decided to take it to their corporate office and they informed me that nothing was charged to them, it was a repair that was free of charge and refunded my money. The problem I have is if I didn't continue to ask for a receipt, I would have never gotten my money back and would have been ripped off for $40.00. I hope this will put some consideration into having some kind of ethics talk with them. I think your company is great, but I don't want your image damaged by an outside company that is a service you offer.

Thanks Sean McCarthy (sdm5782@gmail.com)

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LaurieMcD
10/21/2009 3:19:44 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Gregg McDougall

My Review of Scott Honda:
Scott Honda is a professional, family friendly dealership. I purchased a new 2003 Honda Accord there and have it serviced there regularly. Scott is always alerting me with emails regarding the service required. The service staff really listens to you and gets the work done perfectly every time. Also, if there is something wrong with your vehicle, they thoroughly explain what needs to be done and what the cost is. I would and do recommend this dealer to all of my friends. I also love the renovations Scott Honda did to their building - it is so clean you could eat off of the floor, even in the service unit. Scott Honda is clearly in a class by itself - I give it a 10 out of 10!

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legalgal9
9/17/2009 2:26:25 PM


Overall Rating: 4.8

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Guth

My Review of Scott Honda:
I purchased a great used civic back in March and loved my Scott Honda experience. They worked with me on the price of the used car and the price of my trade-in and I got a great deal. A minor problem arose soon after my purchase, but a helpful service advisor and technician rectified the problem immediately while I waited, for free. They will go above & beyond to satisfy their customers! I am definitely a Scott Honda customer for life.

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