Scranton Cadillac GMC of Vernon

Thanks for a great job making my visit on time and fully completed. Appreciate your good service. Thanks. completed. Appreciate your good service. Thanks. More

Super easy to deal with and really made the buying process a breeze. Asked a fair price for their vehicle and gave me a fair price for mine. process a breeze. Asked a fair price for their vehicle and gave me a fair price for mine. More

Maurice was very accommodating to my schedule and made my experience very enjoyable. Thanks for working with me experience very enjoyable. Thanks for working with me More

The repairs required an additional day do to your staff not having experience with low beam headlight problems. I am not sure if the problem is resolved do to an absence of adjustment to correct the conce not having experience with low beam headlight problems. I am not sure if the problem is resolved do to an absence of adjustment to correct the concern. Your shop supervisor made an adjustment and advised me to see if the adjustment resolved the light pointing to the left. Your staff keep me advised as to the progress and were very polite. More

My service needs were completed quickly and completely…and my car was washed and cleaned….couldn’t ask for more. Also, the service staff was polite, courteous and very professional… This is completely…and my car was washed and cleaned….couldn’t ask for more. Also, the service staff was polite, courteous and very professional… This is why I come here!! More

I have debated whether or not to write a candid review of my recent service experience and to continue utilizing Scranton for service on my vehicles. I should note at the onset that my displeasure is not di my recent service experience and to continue utilizing Scranton for service on my vehicles. I should note at the onset that my displeasure is not directed at my service technician (Bill) who was cordial, professional and responsive. My issue was the amount I was charged for a very simple accessory (sequential taillight strip) installation. I have witnessed that installation previously at a Chevrolet dealership and know precisely what is involved. To charge almost $300 for that is very excessive. Consider, that Scranton already had my Colorado for a warranty issue (Gas door) and at least one recall issue. Also, I had already paid for the taillight lighting strip some time ago. I understand that “service” is a substantial part of a dealership’s revenue, but to charge that amount, while you already had the vehicle for several hours for the aforementioned (warranty-gas door and recall issues) is simply gouging. More

The entire team was very helpful and informative, especially Maurice in sales. Thanks again to all! especially Maurice in sales. Thanks again to all! More

If I could give this dealership a negative rating I would. Absolutely horrible service Rob the service manager was completely inappropriate. The same issue not fixed multiple times there honestly, I wo would. Absolutely horrible service Rob the service manager was completely inappropriate. The same issue not fixed multiple times there honestly, I would avoid this dealership at all costs. I launchd a formal complaint against them with GMC. Take your business elsewhere More

The service at Scranton is good. I just wish it was a little faster or if it’s gonna take more than two hours inform me. I just wish it was a little faster or if it’s gonna take more than two hours inform me. More

Thank you so much to all guys to help me enjoy this beautiful car. I recommended yo guys beautiful car. I recommended yo guys More