Scranton GMC of Vernon - Service Center

Billy was a great tech and made everything was taken care off and actually cared. off and actually cared. More

Quality Service with a Courteous staff that actually cares. No regrets going to Scranton Motors. I Thank you. cares. No regrets going to Scranton Motors. I Thank you. More

Right there when you pulled up, curtious , knowledgeable and explained the work. Work done in a fair time and explained the work. Work done in a fair time More

Friendly responsive service team. Terrific process to check in and out for service. Nice touch to wash vehicle.. Terrific process to check in and out for service. Nice touch to wash vehicle.. More

All went well, left car for service, picked up later that day. Good service, no problem day. Good service, no problem More

Very Courteous Very Professional! Great communications with James, The vehicle was well cared for Looking forward to my 1st oil change at Scranton Great communications with James, The vehicle was well cared for Looking forward to my 1st oil change at Scranton More

Scranton always provides top service every time I need them. They communicate the problems and fixes along with a workable timetable for repairs. A+ service will keep buying my vehicles at Scranton. them. They communicate the problems and fixes along with a workable timetable for repairs. A+ service will keep buying my vehicles at Scranton. More

Over 2 weeks to fix the car. When returning loaner car we were threatened with a $500 cleaning fee for having my wifes service dog in the car for 1 day. I could charge you $500 b When returning loaner car we were threatened with a $500 cleaning fee for having my wifes service dog in the car for 1 day. I could charge you $500 but im not going to from the service manager. Then you should have said nothing. We left worrying about the next time the car needs to be serviced . If we need a loaner will we be charged ??? Not happy customers More

It was a great experience. They did everything quickly kept me up to speed with everything and had a comfortable waiting area to sit in. They did everything quickly kept me up to speed with everything and had a comfortable waiting area to sit in. More

I like this dealership a lot and they repaired my car, which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for th which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for the diagnostic test. The diagnostic test should have been refunded when I paid $2500 for the repair. Also, I told you all what the problem was by name, turbo, when I called for the appointment and dropped the car off. I’ve been told that the turbocharger is a known problem in GM cars over 70k miles and the repair is covered in other models. Yet I still paid $212 for a diagnostic test. Do you see my point? Would you be happy about paying for this service? More