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Sears Imported Autos
Minnetonka, MN
2,687 Reviews
Since 1965, Sears has been serving the Twin Cities as its Primary Luxury Car Headquarters. Come Experience German Luxury like Never Before at Sears Imported Autos.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,687 reviews
August 23, 2018
A comfortable experience! For the first time in my adult life, I wanted a vehicle that I felt good in---rather than the latest stripped-down model that got me from point a to p For the first time in my adult life, I wanted a vehicle that I felt good in---rather than the latest stripped-down model that got me from point a to point b. I've had my eye on the GLK 350 for years now--always saddened a bit that they were no long made (and not totally loving the model that replaced them). Knowing that this would likely be my last chance to scoop one up with some original factory warranty, I reached out to Sears. The vehicle I had my eye on was gone already--but another comparable one was sent my way by Brian Podgorski. He offered to make a trip in on his day off to meet with me, and walked me through all of my questions (of which there were many). If he didn't know the answer, he found it for me quickly. He was even able to help me navigate through turning in my leased car (which still had a number of months left on the lease). The rest of the staff was helpful and kind, and though I felt a bit ill signing my life away to a car payment (just kidding....kind of), I know I'm in a wonderful vehicle. I look forward to working with the staff at Sears in the future, and would highly recommend Brian! More
by RachelF.
Employees Worked With
Brian Podgorski
August 21, 2018
Treated well by Brian Podgorski We were treated well by Brian Podgorski in the way of being available in our schedule and his knowledge of the auto industry. We were treated like ro We were treated well by Brian Podgorski in the way of being available in our schedule and his knowledge of the auto industry. We were treated like royalty the day we picked up the vehicle. Red carpet treatment! More
by Ginger
Employees Worked With
Brian Podgorski
August 21, 2018
Great sales and pricing Sears auto has very competitive pricing and the vehicle quality has been great(this is our second vehicle from them). They also have a very streamline Sears auto has very competitive pricing and the vehicle quality has been great(this is our second vehicle from them). They also have a very streamlined and professional purchase process. More
by Cornell2007
Employees Worked With
Brian Podgorski
August 18, 2018
Nice place This is a nice dealership with friendly staff. Car buying was a little slow but that could be because they detailed the car that day. The detail work This is a nice dealership with friendly staff. Car buying was a little slow but that could be because they detailed the car that day. The detail work was just ok but nice they got it done. Brian answered my questions and was very professional. More
by Nope
Employees Worked With
Brian Podgorski
August 18, 2018
Great Service! John was awesome to work with - very friendly and professional. Made our car buying experience easy and fast. Jennifer was awesome as well for t John was awesome to work with - very friendly and professional. Made our car buying experience easy and fast. Jennifer was awesome as well for the finance process. Fast, friendly and knowledgeable. More
by Angela@Paint Nail Bar
August 18, 2018
Outstanding!! John Mulligan is an exceptional person to work with! He made my experience painless and smooth! My wife and I bought 2 cars from him in one day and he John Mulligan is an exceptional person to work with! He made my experience painless and smooth! My wife and I bought 2 cars from him in one day and he made it all a great experience. Also amazing was Jennifer Parker who made the financing part a breeze. Sears is lucky to have these two very personable professionals on the team. We will be back.... More
by DM1107
August 16, 2018
The Service Department hasn’t gone downhill. We have purchased five vehicles in the past six years from Mercedes. My most recent visit to the service department was a huge disappointment. I made We have purchased five vehicles in the past six years from Mercedes. My most recent visit to the service department was a huge disappointment. I made my appt online and they didn’t read my notes to see I needed a vehicle for the day. When I arrived I was informed there were no vehicles available. My vehicle is two years old and still under warranty. I told the service advisor there was a vibration while driving. They did the alignment and there was still a vibration noted by the tech. They said I needed my tires rotated and balanced. I did that and there is still a vibration. I called the service department back to let them know there was still a vibration and I was told I need to pay another $150 to have them look at it. Really? My vehicle is still under warranty. I am extremely disappointed in their service department. I paid them to fix my vehicle and I left with the same problem and they aren’t willing to look at it without charging me again. I do not recommend having your vehicle serviced through Sears Mercedes. More
by Ladylovebucks
Employees Worked With
Scott Olson
August 14, 2018
Great service, great vehicle! Last weekend I drove my 20 year old Toyota onto the Sears Imported Autos lot - let's just say it was time for a new car. Having done research online i Last weekend I drove my 20 year old Toyota onto the Sears Imported Autos lot - let's just say it was time for a new car. Having done research online in advance, I knew that I wanted to test drive one of the certified used GLK350's. The receptionist connected me with Brian Podgorski. Mr. Podgorski was approachable, friendly, and knowledgeable. I haven't had the best experiences with car salespeople in the past, so Brian was fighting a bit of an uphill battle at first - but his honesty won me over. After test driving two different vehicles, we settled on a fair price and I made my purchase. Best vehicle I've driven in my life. Already looking forward to my next purchase at Sears. More
by Oliver K
Employees Worked With
Brian Podgorski
August 14, 2018
Quick in and out service We were in a hurry to get a truck, John made the process so smooth and with our time crunch had our truck ready quickly. Easiest purchase we’ve ever e We were in a hurry to get a truck, John made the process so smooth and with our time crunch had our truck ready quickly. Easiest purchase we’ve ever experienced. It’s our second Mercedes from sears imports. More
by SherryT
August 08, 2018
service and buying exprience Stephanie and I very much enjoyed being at your dealership having been in the car business years ago in California it is truly refreshing how custome Stephanie and I very much enjoyed being at your dealership having been in the car business years ago in California it is truly refreshing how customer service has evolved into such an art your sales sercice and f and I department displayed with such courtesy professionalism our truly enjoyable thank you again for a wonderful buying experence Stephanie and Jack More
by avve
