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Secor Subaru
New London, CT
1,958 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,958 reviews
June 01, 2025
She's just fabulous. ..thoughtful, detail-oriented and pleasantly efficient. Thank you so much for attention to detail ..thoughtful, detail-oriented and pleasantly efficient. Thank you so much for attention to detail More
by NANCY THE ARTIST
May 31, 2025
Kaitlyn really helped me out of a tight spot by getting me back on the road with a desperately needed new set of tires in record time. Another example of the superior service I’ve enjoyed since 2010 me back on the road with a desperately needed new set of tires in record time. Another example of the superior service I’ve enjoyed since 2010 More
by danfreiert
Employees Worked With
May 30, 2025
Bought my Outback 2010 and had service done at Secor NL since. I have always been pleased with service and the employees. If I had a question or concern it was always addressed in a timely fashion. I wo since. I have always been pleased with service and the employees. If I had a question or concern it was always addressed in a timely fashion. I would definitely buy again. I do love my outback. Maybe next time I would like to try a crosstalk of forester. Thank you ! More
by Teresa Moran
Employees Worked With
May 23, 2025
Absolutely outstanding! ! Listened and showed me all options. I knew what I wanted and literally drove off in my new Subaru Crosstrek Wilderness 2025 in a couple days. My sal ! Listened and showed me all options. I knew what I wanted and literally drove off in my new Subaru Crosstrek Wilderness 2025 in a couple days. My sales rep Wayne was above and beyond outstanding. He even came and picked me up for delivery of my new car and went over everything in detail and answered all my questions!!! Very happy with this dealership. When i picked up the car finance office was so efficient friendly and quickly got me in and out of there . 💯. I’m amazed at how well this dealership flows together. 👍 More
by enyaj
Employees Worked With
May 20, 2025
Secor Subaru in New London, CT is extraordinary. My 2024 Crosstrek had a flat on my trip to New London, and Subaru Roadside Assistance towed my car in to Secor Subaru. Service Mgr Shawn brought a re My 2024 Crosstrek had a flat on my trip to New London, and Subaru Roadside Assistance towed my car in to Secor Subaru. Service Mgr Shawn brought a replacement tire in from a distributor 50 miles away and Service Exec Kyle got me back on the road in hours. They even took care of my annual service inspection while I was waiting. They set an outstanding standard for service. Thank you, Shawn and Kyle. More
by bwolder
May 14, 2025
Sales and service are knowledgeable, courteous and focus on customer service. Will resolve requests and problems in a time sensitive manner. Our family has purchased cars here for 30+ years and always had on customer service. Will resolve requests and problems in a time sensitive manner. Our family has purchased cars here for 30+ years and always had good experiences. A+. More
by Dseibert7
Employees Worked With
May 12, 2025
This was by far the BEST experience I have ever had purchasing a new vehicle. Dave the salesman was very knowledgeable and very helpful. Being 60 years old I have purchased a few vehicles and this was purchasing a new vehicle. Dave the salesman was very knowledgeable and very helpful. Being 60 years old I have purchased a few vehicles and this was the easiest experience I have ever had. I am bad with remembering names and I don’t have their business cards with me right now but the team over at SECOR SUBARU is the BEST in the business and that is no BULLSH_ _. More
by kschroeder247
Employees Worked With
Other Employees :
I can not remember the lady in the back room, the finance lady was very knowledgeable, helpful and a joy to work with.
May 06, 2025
Very friendly I appreciate them getting me in for oil change with 1 day notice. change with 1 day notice. More
by sharonkjerome
Employees Worked With
May 03, 2025
I was at the right place at the right time and I was treated with nothing but helpfulness and politeness by all who saw me. The salesman who helped me put in extra time to help me realize my goal. And t treated with nothing but helpfulness and politeness by all who saw me. The salesman who helped me put in extra time to help me realize my goal. And the exact car on my vision board for a year was on his lot waiting for me! More
by Patricia
May 03, 2025
Have been dealing with this dealership for many years. Staff is friendly and knowledgeable. Service department is excellent. Staff is friendly and knowledgeable. Service department is excellent. More
by johneo1
Verified CustomerEmployees Worked With
