Secor Subaru - Service Center

Always have a pleasant experience Employees at the service center have always been pleasant and friendly and helpful with questions. I live in RI and come to Secour for the servic Employees at the service center have always been pleasant and friendly and helpful with questions. I live in RI and come to Secour for the servicing of my cars. I have been using this dealership since 2001. More

Service Appointment Check in was efficient, and car was brought in for service at scheduled time. Service was completed within estimated time, even with new identified is Check in was efficient, and car was brought in for service at scheduled time. Service was completed within estimated time, even with new identified issues. Car was returned clean. Staff creates a friendly yet peofessional environment, and the work completed is done with a high level of competence. More

Great experience! I enjoy taking my car to Secor Subaru for service because they are always ready for me at the appointed time and if they can't have my car ready when I enjoy taking my car to Secor Subaru for service because they are always ready for me at the appointed time and if they can't have my car ready when they say, they make a loaner available to me. They also have a shuttle service to bring me home if I don't wish to wait for my car. They are very easy to work with. More

beyond extraordinary a glitch in scheduling my service was handled nothing less than spectacularly by all persons concerned. this is a really fine service department an a glitch in scheduling my service was handled nothing less than spectacularly by all persons concerned. this is a really fine service department and I recommend it highly More

oil change I went to get my oil changed and they great fast friendly service and they washed my car so fantastic . I I would recommend them any time I went to get my oil changed and they great fast friendly service and they washed my car so fantastic . I I would recommend them any time More

Appointment When I arrived for my appointment at the dealership the woman who”greeted” me was not very friendly and never smiled. It appeared that she was having When I arrived for my appointment at the dealership the woman who”greeted” me was not very friendly and never smiled. It appeared that she was having some difficulty with the computer while she tried to figure out the reason for my visit. I waited in the waiting area and when my car was ready she came out to review some things with me. She told me the cabin air filter was dirty and needed to be replaced. I declined and then she brought it up again and said the filter was “very” dirty. She also said I needed 4 new tires and they were so bad they could not be rotated. I declined that also. When she left after that encounter she still had not smiled and was not friendly. The other customer in the waiting area looked at me and said “wow she was really rude to you”. I have been coming to Secor for many years and this is the first time I have had a bad experience. Everyone else has been so friendly and helpful. I did not get the name of the woman who waited on me but I am sure that her name is on the invoice for the service. I did receive a voicemail from someone who identified herself as Ellen but as I said I did not get her name at the time of the appointment. After I left I went to a tire dealer as the tire price I had been given seemed high to get an estimate from them and they said I did not need tires. I have even returned for a minor problem since and the person went right to my car and addressed and solved the issue in two minutes and I was happily on my way. More

Awesome This is the best Subaru dealership to buy a car and for service. They are very friendly I would recommend this dealership to anyone who wanted to bu This is the best Subaru dealership to buy a car and for service. They are very friendly I would recommend this dealership to anyone who wanted to buy a car More

Always helpful Made sure I had a car to drive while mine was being serviced. Jay also explained and demonstrated on my car how to check the oil. There were two other Made sure I had a car to drive while mine was being serviced. Jay also explained and demonstrated on my car how to check the oil. There were two other employees that were very helpful. So sorry, cannot remember their names. One took all my information and the other gave me his dealer car when another car was not available. More

2013 Subaru Outback - rattle in front and back end. Jay took the time to drive my car with both my father and I. He worked with the service technician to fix the problem that we all heard while riding Jay took the time to drive my car with both my father and I. He worked with the service technician to fix the problem that we all heard while riding in the car that rainy afternoon. I will be back when my car needs service again. Thank you Jay ! More

Oil change Very nice and helpful service man. Work was done on time and well done. I plan to go there for my next oil change. Thank you. Very nice and helpful service man. Work was done on time and well done. I plan to go there for my next oil change. Thank you. More