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854 Reviews of Secor Volvo Cars - Service Center
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April 30, 2018
Above & beyond.! The Secor people are great. It was my first repair experience with them.. When my car had to be there for a week, I got a very nice loaner to use. J The Secor people are great. It was my first repair experience with them.. When my car had to be there for a week, I got a very nice loaner to use. Jennifer at the desk was so nice and helpful. John P. And his crew did a wonderful job on my repair, and my car was ready when they said it would be. They went out if their to make it a good experience for me! More
by LEDWS
Verified CustomerEmployees Worked With
John P. & Jennifer in the body shop
Helpful April 30, 2018
Had to have body work done on my car. John and Jennifer were super. My car looks terrific. They kept me updated on my car repairs and arranged everything with my insurance company. Extreme John and Jennifer were super. My car looks terrific. They kept me updated on my car repairs and arranged everything with my insurance company. Extremely Satisfied. More
by NJBRN
Employees Worked With
John and Jennifer in collison
April 30, 2018
Dropped off my car the night before due to a recall. The next morning I was called and told it was already done and ready to be picked up. I went right away to get it. Check out was pleasant and I was SO The next morning I was called and told it was already done and ready to be picked up. I went right away to get it. Check out was pleasant and I was SO appreciative that they had washed my car too! More
by LITTLELOGSCHOOL
Employees Worked With
April 26, 2018
Repair of keyless entry system, covered by warranty Done efficiently, quickly and with no fuss. Took two visits - first to evaluate the problem and order the needed parts, and second to install the new Done efficiently, quickly and with no fuss. Took two visits - first to evaluate the problem and order the needed parts, and second to install the new parts. Gave me a ride to and from home on each visit, which is for me, the best part of working with Secor Volvo. The ride made it possible for me to get this work done without bothering anyone else. More
by S60Owner
Employees Worked With
don't know
April 26, 2018
Thought I bought a CPO Vehicle Purchased a CPO vehicle just a few months back and brought it in for it's first oil change and brake fluid flush. Very surprised that a CPO vehicle w Purchased a CPO vehicle just a few months back and brought it in for it's first oil change and brake fluid flush. Very surprised that a CPO vehicle would need a brake flush as I drove the vehicle just under 10,000 miles. Was also told that the front brake pads would have to be replaced the next oil change (again that would be just under 20,000 miles driven). My driving is all highway, approximately 100 miles per day round trip, on and off the exits. I was also told that the battery cover in the engine compartment was missing. The price quoted for an engine air filter was $85 and $135 for a cabin air filter, absurd given the cost of the part and time it would take to change. Also, I am yet to see a copy of the checklist for the certification process and have asked several times. The Service Manager is very apologetic and willing to work with me, but I am thinking my last recourse is going to be to call Volvo direct to see what they may have on file. I have been driving BMW products for years and decided to change things up a bit this time around, looking / feeling like it was a mistake. BMW certification and service is far superior and the discussion on brake pads, brake flush and air filters would never have been a discussion point based on my past experiences. More
by CARL_F_RAMSDELL
April 26, 2018
Satisfied customer, great service dept I have serviced my vehicle at secor Mitsubishi since purchased and am extreamly satisfied with the timely and professional care they have always shown I have serviced my vehicle at secor Mitsubishi since purchased and am extreamly satisfied with the timely and professional care they have always shown me More
by ndc3
Employees Worked With
April 25, 2018
Great service with a friendly smile I brought my 2013 Volvo in because I had a check engine light come on the past 3 times I'd used my windshield wipers. And the morning I brought it in I brought my 2013 Volvo in because I had a check engine light come on the past 3 times I'd used my windshield wipers. And the morning I brought it in there had been a "Charging Fault, Service Urgent" message on my dashboard. Eddie had taken my call and told me to come right over from Groton. I explained the problem to Nick when I got there and he told me they'd take a look at it while I waited. A bad anti-tamper sensor had caused the problem. It was replaced and I was sent on my way. It was covered by my pre-owned vehicle warranty. Great to go over to the service department when necessary knowing I'll get first rate service and a friendly smile. More
by WBILLEJ
Employees Worked With
Eddie in the service department., Nick Rose
April 21, 2018
Very happy! Thanks for all the goodies in the waiting room! Especially the tangerines! I felt the service was prompt and all of the staff quite friendly. Thanks for all the goodies in the waiting room! Especially the tangerines! I felt the service was prompt and all of the staff quite friendly. More
by DESJARDINSMARK
Employees Worked With
Nick Rose
April 18, 2018
Did all I reguested in an excellent manner. Work was completed as requested, and in a timely manner. This is the usual case, and why I use Secor for any work my car needs. Work was completed as requested, and in a timely manner. This is the usual case, and why I use Secor for any work my car needs. More
by TEVANS2506
April 18, 2018
Illuminated plates I dropped off my car for installation of Illuminated plates and they were done by end of the day. They gave me ride to my employer and picked me up ag I dropped off my car for installation of Illuminated plates and they were done by end of the day. They gave me ride to my employer and picked me up again. More
by watsthemathur
