Secret City Chrysler Dodge Jeep RAM
Oak Ridge, TN
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122 Reviews of Secret City Chrysler Dodge Jeep RAM
Bought what was advertised online as a 2023 SRT Charger hellcat redeye jailbreak. Trusted that what I was getting did everything over the phone. Went in did paper work didnt even drive the car or really ev hellcat redeye jailbreak. Trusted that what I was getting did everything over the phone. Went in did paper work didnt even drive the car or really even look at it. Got the car home put it in my garage. Today I get a chance to check it out and low and behold its not a redeye. Called them up and all they could says is you got a good deal on the car you got. This isant the car I wanted. I wouldnt buy a tooth pick from these guys again. Long store short I bought 4 vehicles from them before and tructed them. Now $100,000 in this car and not what I was sold. More
STAY AWAY! !! Please please stay away from these people! Little back story. I'm a low income single mother of 4 little girls 7 and under, I work as a live-in car !! Please please stay away from these people! Little back story. I'm a low income single mother of 4 little girls 7 and under, I work as a live-in care giver for a gentleman in a wheelchair. I work through the state and am only allowed 40 hours a week, so Saturday and Sunday we pretty much have to stay gone from 9 in the morning till 9 at night, so guess where we are. In our vehicle... I am 31 years old. This is the first vehicle I have bought completely on my own in my entire life (through a car dealership, I usually just pay cash for old used cars) Ive worked my butt off to get my credit to a place where I can actually go to a car dealership and not a buy here pay here and get a nice dependable vehicle for myself and children... Not this place. Worse than a buy here pay here. 2 days and my check engine light is on talking about I need a catalytic converter. Thousands of dollars I most certainly do not have! Like I truly don't know what to do! I bought this vehicle cause the car I had completely gave out! I can't buy something else. I literally can't afford to fix it! I have not stopped crying since that stupid light came on! So thank you Brian and secret city for absolutely screwing me and my 4 children. More
2100 miles is all I had on the vehicle and the hatch latch broke and they would not fix it. Do not buy from them or have your vehicle serviced with them. They will not honor your warranty. This was o latch broke and they would not fix it. Do not buy from them or have your vehicle serviced with them. They will not honor your warranty. This was on a Brand new Jeep Grand Cherokee with all the extras including the McIntosh stereo system. This was nearly 70k and they wouldn't even fix a latch. Wow... Service is not their forte. I had someone tell me after I bought it that their service department will rake you over the coals and I was not sure to believe them or not. I should have believed them. More
I had lots of one on one time with my purchase . Didn’t feel rushed or haggled . I was taken care of! Dylan Michelle and Jeremiah were great . I love my new jeep Didn’t feel rushed or haggled . I was taken care of! Dylan Michelle and Jeremiah were great . I love my new jeep More
Dylan greeted us the moment we got there was super laid back and honest! He got me exactly what I was looking for and the dealership offers a lifetime warranty on anything oil touches… I only planned to go back and honest! He got me exactly what I was looking for and the dealership offers a lifetime warranty on anything oil touches… I only planned to go look and get an idea of what I wanted and with a deal that good I couldn’t say no!!! So happy with my fiat !! More
Logan was great to deal with and made the process super easy. I would recommend him to anyone looking for a good sells rep. I'd do business with Logan and Secret City again. easy. I would recommend him to anyone looking for a good sells rep. I'd do business with Logan and Secret City again. More
Secret City Dodge was awesome! Stewart was awesome. I have purchased many vehicles over the years and I have to say, this was my very best transaction. I will definitely recommend Stewart was awesome. I have purchased many vehicles over the years and I have to say, this was my very best transaction. I will definitely recommend Stewart and Secret City Dodge to anyone wanting a new or used vehicle I come into contact with. Thank you all. Finance was awesome also and worked hard to get my wife and I the perfect vehicle for our unique situation. More
We were a little skeptical at first but upon Stewart greeting us and making us feel comfortable we ended up buying a truck. I think the whole team pulled together and did a great job on getting us the v greeting us and making us feel comfortable we ended up buying a truck. I think the whole team pulled together and did a great job on getting us the vehicle that we wanted. I would definitely recommend them and will be back for my next vehicle. More