My Review Of Seeger Toyota Scion:
I am generally a huge fan of Seeger Toyota, have purchased a car from them in the past, and have regularly used their outstanding service department. I can't say enough about the friendly and professional staff in the service department and would particularly like to comment on how much I enjoy(ed) working with Rick (Service Advisor), Nikki and Joseph (the telephone appointment person). I have worked with Ray Berry, one of the used car salesman, and he is an honest man and a true asset to the dealership. It was my sincere desire to patronize this business and buy a new and/or newer (low-mileage) Prius from the dealership and I recently attempted to strike a deal for such a car. While the advertised price of the car I wanted to buy was fair and competitive, Mike Kabbaz refused to give me a fair trade-in allowance on my car. Therefore, one-half of the deal was sour (the trade-in offer), which made the overall deal uncompetitive. I have referred two other individuals to this dealership, and they have reported similar experiences. My primary concern is that the dealership's website invites consumers to appraise the value of their trade using Kelley Blue Book, but it seems that Mike Kabbaz completely ignores KBB when determining the value of a trade. For example, Mike's initial offer on my car was $1,750 below KBB value, he followed up with an offer that was $1,250 below KBB, and made a final offer that was still $750 below KBB. (By the way, these numbers are based on KBB "Good" Trade-in value, and my car was in Good - Very Good condition.)
A word to the wise: If you want to strike a cash deal for a new or used car (w/no trade) I highly recommend this dealership. If you want an excellent place for top-notch service, I high recommend this dealership. If you don't mind taking a hit on the trade in value of your car, and you don't mind if Mike Kabbaz makes $3,500 -$5,000 profit when he re-sells your car, go ahead and trade your car in a Seeger. If you do decide to trade and/or sell your used Toyota at this dealership, research the fair value of your car BEFORE you make the deal. In every case, don't let Mike Kabbaz ignore the very reference guide that the dealership invites you to use.
I ended up buying my 2012 Prius at another dealership, but have already taken my new car to Seeger's service department.
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