Segna Motors Inc

I have two stories about Segna's service center. Story I have two stories about Segna's service center. <br><br>Story 1: To change the oil filter in my volvo's engine you need a special oil filter wrench. I have two stories about Segna's service center. <br><br>Story 1: To change the oil filter in my volvo's engine you need a special oil filter wrench. I called Segna's parts department to order this wrench, but found that Volvo doesn't sell such a thing. I asked what the service people use. Segna's parts guy went out to the shop and got the information on who makes the wrench and where to get it. (Snap On tools makes one, but I found mine on ebay).<br><br>Story 2: My 2003 S60 would sometimes rev up when the auto transmision was shifting. My local Volvo dealer (I live 90 miles from Segna) hadn't heard of this problem and was unable to fix it. Segna knew exactly what the problem was (they even had a name for the problem: a 2-3 flair shift) and fixed it. A few weeks later I was at a Volvo dealer in Cincinnati and asked the service manager if he had heard of a "2-3 flair shift." He hadn't even heard of it. More

I've worked with Charles at Segna to purchase two cars. I've been impressed with his knowledge, professionalism and demeanor. I have to admit, I've never had to negotiate a price with him because I work f I've been impressed with his knowledge, professionalism and demeanor. I have to admit, I've never had to negotiate a price with him because I work for a company that is given a special, non-negotiable price on Fords/Volvos. When I called him to ask what my discount price was for a Volvo he called me back within hours and gave me the correct price. Other dealers wouldn't give me a price over the phone or didn't know about the discount. More

They have provided service for my Volvos for the past 9 nine years. They are are competent, professional, and fair. They have always returned my calls. nine years. They are are competent, professional, and fair. They have always returned my calls. More