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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,153 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,153 reviews

August 13, 2024

My experience with this dealership is limited to this one transaction. The only reservation I might have is that I am now seeing manufacturer buy downs on interest rates less than a week since the purchase. More

by HLHATTON49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Guerra
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Aug 16, 2024 -

Seguin Chevrolet responded

Dear HLHATTON49, Thank you for your feedback and for choosing our dealership for your purchase. We appreciate your insights and understand how manufacturer buy-downs can impact your experience. Please feel free to reach out to us directly if you have any questions or need further assistance. Sincerely, Jeremy Sims, General Manager

August 13, 2024

Close to home. People are nice. Love the waiting area and the coffee, etc. bar. More

by Debra Krueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Seguin Chevrolet responded

Dear Debra Krueger, Thank you for the wonderful review! We're delighted to hear that you enjoyed our convenient location, friendly staff, and comfortable waiting area. Your satisfaction is our priority, and we're glad to have met your expectations. Sincerely, Jeremy Sims, General Manager

August 10, 2024

One of the more time consuming vehicle purchases I’ve had in a while but a lot of that was on me because I can be stubborn with money. Employees were all more than gracious and respectful. From the front doo More

by J.JONES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belia Rodriguez
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Aug 13, 2024 -

Seguin Chevrolet responded

Dear J.JONES2, Thank you for your thoughtful review! We appreciate your patience and understanding during the purchasing process. It's great to hear that our team was gracious, respectful, and cheerful throughout your visit. We look forward to welcoming you back. Sincerely, Jeremy Sims, General Manager

August 10, 2024

Very clean but so many different people come to you when you buy a vehicle. More

by SPENCERHALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Too many people
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Aug 13, 2024 -

Seguin Chevrolet responded

Dear SPENCERHALL, Thank you for the positive feedback! We’re glad you found our dealership clean and welcoming. We understand that interacting with multiple team members can sometimes be overwhelming. We’ll take your feedback into account to improve our process and ensure a more streamlined experience. Sincerely, Jeremy Sims, General Manager

August 09, 2024

They were very curious,friendly and helpful. They also were very helpful in getting what we needed. More

by MICKEYMOUSE428862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 13, 2024 -

Seguin Chevrolet responded

Dear MICKEYMOUSE428862, Thank you for your wonderful review! We’re delighted to hear that our team was courteous, friendly, and helpful in meeting your needs. Your satisfaction is our priority, and we appreciate your kind words. Sincerely, Jeremy Sims, General Manager

August 09, 2024

Great service but an oil change should not take three hours. Maybe more technicians are needed. More

by NONE.NONE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 13, 2024 -

Seguin Chevrolet responded

Dear NONE.NONE, Thank you for the review. We’re glad you were pleased with the service. We apologize for the extended wait time for your oil change. We’re reviewing our staffing and processes to improve efficiency and reduce wait times. Your feedback is invaluable as we work to enhance our service. Sincerely, Jeremy Sims, General Manager

August 08, 2024

Denzel our sales representative went above and beyond to get us in to the vehicle we wanted. I love that I never felt pressured to purchase. Spoke with the Sales manager as well and his service was just a More

by jessicaflores245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denzel
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Aug 09, 2024 -

Seguin Chevrolet responded

Dear jessicaflores245, Thank you so much for your review! We're glad to hear that Denzel and our Sales Manager provided you with excellent service and made your car-buying experience pressure-free. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

August 08, 2024

Very friendly atmosphere and great customer service. I would definitely recommend Seguin Chevrolet to anyone looking to buy a vehicle More

by KATSFURY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Seguin Chevrolet responded

Dear KATSFURY, Thank you for your fantastic review! We're thrilled to hear you enjoyed the friendly atmosphere and great customer service at Seguin Chevrolet. Your recommendation means a lot to us, and we look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

August 08, 2024

I will forever buy cars from Ramiro. Though the place is grown Ramiro always makes it personal More

by RMARTINEZ2351
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez
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Aug 09, 2024 -

Seguin Chevrolet responded

Dear RMARTINEZ2351, Thank you for your kind words! We're thrilled to hear that Ramiro has made your car-buying experience so personal and enjoyable. We appreciate your loyalty and look forward to serving you for many years to come. Sincerely, Jeremy Sims, General Manager

August 07, 2024

No hassle. Efficient operation. Courteous staff. Worth the drive to Seguin. Would highly recommend to others. More

by KGERKEN4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez
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Aug 08, 2024 -

Seguin Chevrolet responded

Dear KGERKEN4, Thank you for your fantastic review! We’re delighted to hear that you found our operation efficient and our staff courteous. We appreciate your recommendation and are glad you felt the drive to Seguin was worth it. Sincerely, Jeremy Sims, General Manager

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