Serpentini Chevrolet of Orrville

I want to thank Pete for his friendliness and his help in helping me pick out my new car. He knew I was nervous and went above and beyond to help me feel comfortable. He was knowledgeable about the car I wan helping me pick out my new car. He knew I was nervous and went above and beyond to help me feel comfortable. He was knowledgeable about the car I wanted and all of the finance people knocked them-selves out to help me get the deal I wanted. This is the 2nd car I've purchased from Serpentini and when the time comes I will definately be back! Thanks again Pete for all of your help! More

I went there looking for a Colbalt I had seen on the internet. Eric came right out and helped me find what I was looking for. I told him I didn't have much time and I wanted the info straight. He tol internet. Eric came right out and helped me find what I was looking for. I told him I didn't have much time and I wanted the info straight. He told me the good, and the not so good. He didn't force me into any sale, let me test drive it as I needed. He helped me work out financing and a payment plan that would work for me. This was a little over a year ago, and he still checks in with me to make sure everything is ok with my car and that I'm happy with it. 8 months after I purchased my car my sister was up from VA and needed a car and I took her to Eric and he helped her get a brand new car she likes and helped her get it fast so she could get home. I reccommend Eric to anyone I know is looking for a car, and I will deal with him and Serpentini. More

Jonathan is an awesome person to work with. I have recommended him to several friends and refer family him as well. I look forward to work with him again in the future for any car needs. recommended him to several friends and refer family him as well. I look forward to work with him again in the future for any car needs. More

We found this dealership to be the most willing to help us find a car for us within the budget we had set.We looked at dealerships all over northeast ohio and found this one to be the best for us. They wer us find a car for us within the budget we had set.We looked at dealerships all over northeast ohio and found this one to be the best for us. They were very friendly and helpful. More

after searching for a jeep patriot at several dealerships in the Massillon area we ex panded our search. We looked at one at a local dealership that was a 2006 for 16,000. we have shaky credit to do past pro in the Massillon area we ex panded our search. We looked at one at a local dealership that was a 2006 for 16,000. we have shaky credit to do past problems. The local dealership offered us financing at 15% interest. at serpintini we found a 2008 with all the options we wanted. i went there and was treated with the most respect despite my credit. my salesman was eric johnson. he kept reasuring me he could get the job done. everyone there was friendly and helpful. eric answered all my questions with complete honesty. there was no pressure to make the purchase. he wanted me to be sure i was buying the vehicle that was right for me. the purchase price was thousands less than the dealer ship in massillon, with a warranty. eric worked closely with the finance department because i wanted to sign and drive. he managed to get me financed, sign and drive for 10% interest. my payment is 25.00 less than the car i was trading in. i even was upside down in my loan on my trade. eric told me that serpentini didnt care about those things and would do everything they could to make the deal happen. eric told me they were experts at dealing with customers with less than perfect credit and they wanted me to have the jeep of my dreams. he kept me informed of every step of the process. he barely left my side. he even let me take a 24 hour test drive so my husband could see the car and agree with my decision before signing on the dotted line. i will buy all my future vehicles there and will recommend them to everyone looking for a vehicle. thank you eric and thank you serpintini i love my jeep! More

We recently purchased a new chevy traverse from Serpentini in Orrville. After stopping at a few other dealerships and not getting the price we were hoping for or a workable monthly payment at the o Serpentini in Orrville. After stopping at a few other dealerships and not getting the price we were hoping for or a workable monthly payment at the other places, which we would tell them the payment we were comfortable with and they ALWAYS came back with about 100 more per month. Got very frustrating, reason we walke3d out of the others. Then We decided to Serpentini and just see if they would be any different then the others.....and amaziny enough they were great! Or at least Stephen made it seem like it. Made our experience pressure free and comfortable. Seemed like we knew him before walking in the door that evening. He even stayed past closing hours to answer our questions and never felt rushed to let's make a deal and get outta here feeling. I recommend that if in the market for a new or used car, truck or suv to stop in and see Stephen at Serpentini in Orrville, I believe he will make your auto buying experience the best you've had. I know if we ever need another vehical we will be calling Stephen first!! More

I worked with Steve Fusco on the purchase of my Ford F 150. He was very helpful & knowledgeable about the vehicle. The truck is in great shape & feel I got a great deal on it. 150. He was very helpful & knowledgeable about the vehicle. The truck is in great shape & feel I got a great deal on it. More

Being 20 years old, and owning a brand new Sonic feels amazing. Walking into Serpentini, I got nervous not knowing if I was even gonna be able to go home with a vehicle. But Eric made it happen. He did wh amazing. Walking into Serpentini, I got nervous not knowing if I was even gonna be able to go home with a vehicle. But Eric made it happen. He did whatever it took to get me in the vehicle. He's a great salesman and I wouldn't recommend anyone else. He made my first car purchase stress free. More

My husband and I were recently in search for a quality used car. Living in the small community of Orrville we wanted to keep our money local. We found a 2004 Cadillac SRX, we walked though the door and Pe used car. Living in the small community of Orrville we wanted to keep our money local. We found a 2004 Cadillac SRX, we walked though the door and Pete Grieco assisted us in the process. He is very approachable, friendly, and knowledgable. There was a very minor problem that he was more then happy to fix (just a turn signal light). Pete introduced me to the Serpintini Service Dept. They all were awesome people! Also ladies...free manicures on Wensdays!!! My husband and I were very pleased with the services provided by everyone involved and look forward our next purchase from Pete Grieco at Serpintini. Thanks Pete! More

This was our 2nd trip in to see james and the gang in 2 months.Bought a 2011 hhr off of james first in sept 2011 and the process was smooth.not as excepted when you visit some car dalers no pressure all qu months.Bought a 2011 hhr off of james first in sept 2011 and the process was smooth.not as excepted when you visit some car dalers no pressure all questions answered.After recieving a mailing offering to lower our interest rate on a differant car we decieded to visit with no intention of selling our hhr.We arrived and were greeted with a smile.Explained that with a lower rate we could increase our purchase power and what could they do.Well low and behold we left the dealership in a new cruze with 2 mils on it.and didnt increase our payment by much with the lower rate. The whole crew need to pride them selves on what a good job they get done by listening to the customer.after all without us they wouldnt be there.but as it loks you guys will be here for some time.keep up the good work would recommend to anyone. More