Serra BMW Champaign

We got excellent service. They were thorough with finding what was wrong and clear with what it would cost to repair. The repairs were done quickly. what was wrong and clear with what it would cost to repair. The repairs were done quickly. More

Great job. Jeff was very very helpful. Appreciate him making calls to follow up on extended warranty as well as getting parts ordered parts for following day making calls to follow up on extended warranty as well as getting parts ordered parts for following day More

Used car purchase Everybody was very friendly and accommodating especially during these difficult times with the stay at home orders. Charlie had the vehicle clean and Everybody was very friendly and accommodating especially during these difficult times with the stay at home orders. Charlie had the vehicle clean and ready for me to drive when I arrived. The buying process was very easy and quick compared to other experiences I have had. There was no pressure to purchase the optional protections. More

Fast and friendly. Suggested I get new tires, full detail and cabin air filter soon. $1300! vehicle is 14 months old with 23000 miles! Tires are fine. I’ll clean the paw prints for nothing. I will get an air and cabin air filter soon. $1300! vehicle is 14 months old with 23000 miles! Tires are fine. I’ll clean the paw prints for nothing. I will get an air filter at next service maybe. Seems pretty desperate to make a sale!!! More

The work I had done was quick, effective, well explained .carried out as proposed, costed as estimated, accomplished quickly considering the complexity, and matched the estimate I dad been provided. .carried out as proposed, costed as estimated, accomplished quickly considering the complexity, and matched the estimate I dad been provided. More

Awesome service!! I got pretty good price on my Honda Civic . Great people to work with and also they have good sales staff too ! Thank Civic . Great people to work with and also they have good sales staff too ! Thank More

The work I had done was quick, effective, well explained, carried out as proposed, costed as estimated, accomplished quickly considering the complexity, and matched the estimate I dad been provided. carried out as proposed, costed as estimated, accomplished quickly considering the complexity, and matched the estimate I dad been provided. More

Service department was able to take care of the issue without an appointment. Did good work with minimal wait time. Cost was reasonable. The Civic is a good car. without an appointment. Did good work with minimal wait time. Cost was reasonable. The Civic is a good car. More

Five Star Service This dealership has great service! I have owned five BMWs since 2006, and have always received exceptional service. I certainly recommend Tod and hi This dealership has great service! I have owned five BMWs since 2006, and have always received exceptional service. I certainly recommend Tod and his staff. More

I purchased my first BMW 25 years ago because of a slick ad. I have purchased 6 additional BMW’s from BMW of Champaign because of their tremendous service department. From Ben, to Tod to Derek, the whole s ad. I have purchased 6 additional BMW’s from BMW of Champaign because of their tremendous service department. From Ben, to Tod to Derek, the whole service team always goes out of their way to provide excellent customer service. In today’s internet world, it is refreshing to know there are still companies out there that place a premium on providing excellent customer service. Well done BMW of Champaign!! More