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Serra Buick GMC of Rochester Hills
Rochester Hills, MI
115 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 115 reviews
July 09, 2026
I'm was very pleased with the service and professionalism that was shown. They were very pleasant to customers that was shown. They were very pleasant to customers More
by rguyett
Employees Worked With
July 09, 2026
The lease process went very smoothly. The pickup process was quick and easy. The finance process was professional and well prepared. The pickup process was quick and easy. The finance process was professional and well prepared. More
by Sullyetal
July 07, 2026
Rron made it very simple to get in and out of service very please with the Ron and Serra while there. very please with the Ron and Serra while there. More
by frdwrth
Employees Worked With
June 24, 2026
Great service and communication. Really appreciate Ron’s communication on cost and parts needed. Thank you. Really appreciate Ron’s communication on cost and parts needed. Thank you. More
by jessica.tiffin
Employees Worked With
June 19, 2026
Ron did a great job in getting me in and out quickly Very personable guy. personable guy. More
by tftucker
Employees Worked With
June 19, 2026
Always a pleasure to deal with the Serra Group. I've purchased vehicles from both of their Rochester stores and always been well taken care of. Shawn Burchi in Sales does a great job of making the I've purchased vehicles from both of their Rochester stores and always been well taken care of. Shawn Burchi in Sales does a great job of making the transactions comfortable and quick and has become a friend over the years. Keep up the great work! More
by MP
Employees Worked With
June 17, 2026
Ron is great, knowledgeable and friendly. Highly recommend Ron. He kept me updated throughout the process and I was completely satisfied. Also a shoutout to the young man that drops me off an Highly recommend Ron. He kept me updated throughout the process and I was completely satisfied. Also a shoutout to the young man that drops me off and picks me up, he’s professional and friendly. More
by brandon.j.dorris
Employees Worked With
June 17, 2026
Great Service. The adviser was very polite and knowledgeable. Full oil service, tire rotation, car wash and check out in 45 minutes. Great selection of free coffee. The adviser was very polite and knowledgeable. Full oil service, tire rotation, car wash and check out in 45 minutes. Great selection of free coffee. More
by goran.trpchevski
Employees Worked With
June 15, 2026
My last pickup 10yrs old was from them. Good all around service from them why stop. Good all around service from them why stop. More
by ybned66
June 09, 2026
Working with Cole was an absolute pleasure! We found the exact Yukon we had been searching for on Cars.com, and from the moment Cole reached out, he made the entire process seamless and stress- We found the exact Yukon we had been searching for on Cars.com, and from the moment Cole reached out, he made the entire process seamless and stress-free. He was incredibly responsive, communicated every detail clearly, answered all of our questions, and kept everything moving smoothly from start to finish. His professionalism, knowledge, and attention to detail made it one of the easiest vehicle purchases we’ve ever experienced. If you’re looking for someone who truly goes above and beyond, we highly recommend Cole. Thank you for helping us lease our perfect Yukon! More
by Sarah Pruitt
Employees Worked With
