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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
400 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 400 reviews
May 02, 2025
The dealership and salesman did a great job with helping to buy out my Kia lease. to buy out my Kia lease. More
by rsw419
Verified CustomerEmployees Worked With
May 02, 2025
Service guy was polite and they were speedy in the first service but when I wet to my car there was greasy and prints in my light leather seat and black greasy marks on my door panel also in the white stitc service but when I wet to my car there was greasy and prints in my light leather seat and black greasy marks on my door panel also in the white stitching. Immediately signal the service guy and he brought the tech over to wipe it with a dry rag. This just rubbed the grease into the stitching.. uuugh finally the detail guy was able to get it ALMOST all the way out. This was completely unacceptable considering my Cadillac is NEW and was pristine. The mechanic should have NEVER been in the car. More
by adamstracy26
Employees Worked With
Do not know
April 29, 2025
We have been a customer for a lot of years now. Serra always delivers top notch customer service. Thank you guys. Serra always delivers top notch customer service. Thank you guys. More
by dlee26
Employees Worked With
April 29, 2025
Payton was great to work with. Great service. Easy to trade in vehicle. Got good value from trade in. Great service. Easy to trade in vehicle. Got good value from trade in. More
by jordanwarren98
April 29, 2025
Very professional and courteous! They quoted us a price and that is what we paid. They quoted us a price and that is what we paid. More
by jglosson
Employees Worked With
April 26, 2025
The young man at the service desk was very courteous. My car was serviced very quickly. My car was serviced very quickly. More
by bperry9419
Employees Worked With
April 26, 2025
A quick, easy, painless process. Was kept up to date on findings throughout the day so there were no surprises. Was kept up to date on findings throughout the day so there were no surprises. More
by sdkelly1971
Employees Worked With
April 24, 2025
Very polite and got the job done in the time frame promised Nice dealership and very clean promised Nice dealership and very clean More
by osbe
April 21, 2025
They were very attentive, and very nice. They explained everything in detail and very helpful. They explained everything in detail and very helpful. More
by mary.osborn32
Employees Worked With
April 20, 2025
very responsive. Nice and professional. I highly recommend Serra. They answered all my questions and went beyond. Nice and professional. I highly recommend Serra. They answered all my questions and went beyond. More
by yanezmp
Employees Worked With
