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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
486 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 486 reviews

January 25, 2026

The service was fast and super easy as usual. The appointment was done on line and they were ready when I showed up. More

by waylani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Waylani! We're thrilled to hear that your experience with Serra Chevrolet Buick GMC Cadillac was fast and easy. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

January 20, 2026

Great experience! Everyone was friendly and helpful. Got right in and drank coffee and checked out. Love the service. More

by SUNNYC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Sunny! We're thrilled to hear you had a great experience with us at Serra Chevrolet Buick GMC Cadillac and enjoyed our service. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

January 19, 2026

They provided great service and very friendly staff. Polite and willing to help. Will be returning. More

by N.R.H.2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks so much for your encouraging words! We're delighted to hear you had a great experience with our friendly staff and we look forward to welcoming you back to Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

January 17, 2026

I appreciated the fast and professional service it was my first service. They also let me know of the future services that will be needed. More

by Casandra Skinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Casandra! We're glad to hear you had a positive experience with your first service at Serra Chevrolet Buick GMC Cadillac and that our team was able to assist you with future service information. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

January 06, 2026

I had a recall in which they ordered the part and I schedule my oil change at same time. When I got there they said the part came in but gave it to somebody else so now I have to go back More

by llfreeman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Jan 06, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback. We welcome you to contact us at your convenience to talk more about your experience. Sincerely, Your Friends at Serra Jackson

January 06, 2026

We had a great experience at Serra Chevrolet of Jackson. We would recommend them to anyone in the market for a vehicle. More

by mbballhagen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike was great to work with!
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Jan 06, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We truly appreciate your recommendation and look forward to assisting you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

January 05, 2026

I worked with Kia, and Greg from Kia. I had a great experience at this dealership purchasing my vehicle. The people were kind and knowledgeable and the process was streamline! I am rea More

by connie04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg, Jackson, Ray
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Jan 05, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback, Connie! It's wonderful to hear you had a great experience with us and found the process efficient. We appreciate your suggestion regarding the survey options and hope to see you again at Serra Chevrolet Buick GMC Cadillac Kia! Sincerely, Your Friends at Serra Jackson

December 27, 2025

Great dealership awesome Sales team most respected place I’ve ever worked with so friendly makes you feel like home every time I’m there More

by donaldmuchitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks so much for your thoughtful review, Donald! We're delighted to hear that you feel at home with us and appreciate your kind words about our sales team. Our team looks forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

December 23, 2025

Always get to my vehicle earlier than my appointment time. Waiting area is clean and comfortable. Always keep me informed of the work being done More

by TOMSEEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Tom! We appreciate your kind words about our clean waiting area and your positive experience with our team at Serra Chevrolet Buick GMC Cadillac. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

December 16, 2025

A very good buying experience. Brian Russell and Bryan Borders provided a professional buying experience. More

by johncarson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Borders
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Dec 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, John! We're thrilled to hear that you had a great buying experience with Brian and Bryan at Serra Chevrolet Buick GMC Cadillac. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

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