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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
445 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 445 reviews

August 14, 2025

The service was very good and it was very fast. The customer service was excellent More

by nagrom_warlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review! We're happy to hear that you experienced great service and excellent customer care at Serra Chevrolet Buick GMC Cadillac. We appreciate your feedback and hope to see you again soon. Sincerely, Your Friends at Serra Jackson

August 08, 2025

I had to go to four people just to pay my bill. Didn’t care for hunting down the man who takes the service call. More

by chklist43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ghhh
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Aug 09, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for this feedback regarding your experience with us. We invite you to contact us at directly if you’d like to discuss your visit further. Sincerely, Your Friends at Serra Jackson

July 31, 2025

They did a amazing job. We’re trying to figure out what was wrong with my vehicle. More

by jarvis.vaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive feedback, Jarvis! We're glad to hear that you had a great experience with us. If you need any further assistance with your vehicle, please don't hesitate to reach out to us at Serra Chevrolet Buick GMC Cadillac. We look forward to helping you! Sincerely, Your Friends at Serra Jackson

July 29, 2025

Awesome service they are always friendly, helpful, professional. Work hard to get u in for service as quick as possible More

by lynnsnativespirit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Lynn! We appreciate your feedback about the awesome service and friendly team at Serra Chevrolet Buick GMC Cadillac. We look forward to welcoming you back for your next visit. Sincerely, Your Friends at Serra Jackson

July 25, 2025

The staff are great they always treat me and my wife with the utmost respect and care about us there the best More

by russelllloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you and your wife feel respected and cared for by our staff at Serra Chevrolet Buick GMC Cadillac. Your support means a lot to us, and we look forward to serving you both again soon! Sincerely, Your Friends at Serra Jackson

July 23, 2025

I absolutely love this dealership. They are always there to help me and never have given me any bad service. I will always buy my vehicles from them. I highly recommend them. More

by kosborne35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the wonderful review! We're thrilled to hear that you love Serra Chevrolet Buick GMC Cadillac and appreciate our commitment to excellent service. Your recommendation means a lot to us, and we look forward to helping you with your future vehicle purchases! Sincerely, Your Friends at Serra Jackson

July 17, 2025

Mr. Joe Rice did an amazing job getting exactly what we wanted & a smooth transaction. Houston Paving Company appreciates Serra of Jackson. We hope to do more business in the future. More

by adam@houstonpavingcompanyinc.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rice
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Jul 17, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words, Adam! We’re thrilled to hear that Joe was able to assist you in finding exactly what you wanted and that your transaction went smoothly. At Serra Chevrolet Buick GMC Cadillac, we strive for excellent customer service, and your appreciation means a lot to us. We look forward to seeing you again in the future! Sincerely, Your Friends at Serra Jackson

July 15, 2025

Entire experience was good. Sales Lady Leigha Conrad was a pleasure to work with. By the time it was over I felt like I had gained a new friend . More

by papacamp1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review! We're happy to hear that your experience with us was positive and that Leigha made such a great impression. At Serra Chevrolet Buick GMC Cadillac, we strive to create lasting connections with our customers. We look forward to welcoming you back soon. Sincerely, Your Friends at Serra Jackson

July 11, 2025

Service dept was excellent. . took the car in and they were prompt with my appointment and provided a comfortable place to wait.. everyone was courteous and professional More

by lisahall5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback, Lisa! We’re thrilled to hear that you had an excellent experience with our service department at Serra Chevrolet Buick GMC Cadillac. It's great to know that our team made your visit comfortable and professional. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

July 10, 2025

Fast & efficient ! Courteous employees ! On time & not as expensive as I thought would be. Will be back! More

by lryan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wildon
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Jul 10, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Serra Chevrolet Buick GMC Cadillac was fast, efficient, and that our employees provided courteous service. We appreciate your feedback on pricing as well, and we're looking forward to welcoming you back! Sincerely, Your Friends at Serra Jackson

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