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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.6
172 Reviews

172 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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June 11, 2024

Kelton Gaugh kept updated with everything that needed to be done and what the cost would be. More

by msabella23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelton Gaugh
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Helpful
June 07, 2024

Very helpful and friendly dealership. Glad we purchased from them. Happy with the Kia Sportage More

by p_anthony_latham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, we're delighted to hear you had a positive experience with us! Enjoy your vehicle, and please come back to see us in the future or share your experience with others. Sincerely, Your Friends at Serra Jackson

Helpful
June 06, 2024

Great staff with a pleasant attitude and completed the work when promised correctly. Very attentive and welcoming! More

by ron_fancher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words about your experience with us, we always strive to provide excellent service. We're delighted to hear you found our staff attentive and welcoming. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

Helpful
May 21, 2024

The kia dealership was very nice and conducted in a professional manner. I was offered coffee or water. The waiting area was very comfortable with wifi. More

by dyjmartin1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback! We are thrilled to hear about your pleasant experience at Serra Chevrolet Buick GMC Cadillac. It's great to know that you enjoyed our comfortable waiting area with WiFi and the hospitality extended to you. We appreciate your review and look forward to assisting you again in the future. Sincerely, Your Friends at Serra Jackson

Helpful
May 18, 2024

The service was done in a sufficient amount of time. I was giving all information about the service. The serviceman was very polite. More

by marhand4892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Blackwell
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your positive experience at Serra Chevrolet Buick GMC Cadillac! We're glad to hear that our team provided you with efficient service, thorough information, and polite service. We look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

Helpful
May 18, 2024

Was very good. Had an issue with the axle. They took the time to fix it the same day and saved me a lot of time. More

by morganbvernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us, Morgan! We are pleased to hear that we could resolve the issue with your axle promptly and efficiently. We appreciate your feedback and look forward to assisting you in the future at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

Helpful
May 15, 2024

Excellent courteous, knowledgeable and professional service each time we have an appointment. We appreciate your timely service. More

by gj_whitelaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! We are thrilled to hear about your positive experiences with us at Serra Chevrolet Buick GMC Cadillac. Providing top-notch service and timely assistance is our commitment to all our customers. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

Helpful
May 14, 2024

Service agent was very friendly, and helpful. She was very attentive to my needs as well. More

by b12rdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! We're thrilled to hear that our service agent provided you with excellent and attentive service. At Serra Chevrolet Buick GMC Cadillac, we always strive to meet our customers' needs. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

Helpful
May 11, 2024

Serra Kia took the time to be sure I was completely satisfied with my new car. Everyone from salesman to the financial manager were very thorough. Thanks so much! More

by harpernathan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Damron
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May 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, Nathan! We are thrilled to hear that you had a great experience with us. Our team is dedicated to ensuring your satisfaction from beginning to end. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future. Sincerely, Your Friends at Serra Jackson

Helpful
May 07, 2024

Thanks for repairing my 2014 Buick Enclave that had a Recall on my Air Bag. More

by ddpolk.dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Your Friends at Serra Jackson

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