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Serra Chevrolet

Birmingham, AL

4.1
895 Reviews

1170 Center Point Pkwy

Birmingham, AL

35215

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895 Reviews of Serra Chevrolet

April 10, 2024

Great job excellent customer service very happy with the vehicle I purchased and would be staying with them for awhile. More

by jabari.rice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson, Digital Airstrike, Vicki Edwards
Apr 12, 2024 -

Serra Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Jabari. Sincerely, The Serra Chevrolet Birmingham Team

April 05, 2024

Very helpful and attentive to my needs Paid attention to details and what I needed More

by Matt
Recommend Dealer
Yes
Employees Worked With
Trevor
April 02, 2024

We were sold a used car that had a serious problem with it. We noticed after we got home that defender panel had not been replaced properly and was not properly lined up with the door panel indicating a po More

by Doctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Stalvey and Robert
Apr 05, 2024 -

Serra Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 28, 2024

She was so sweet got me in very quickly did here thing got my daughter and I into something safe to drive in More

by hodgeszyquisha
Recommend Dealer
Yes
Employees Worked With
Kenya
March 18, 2024

Everyone is nice, but when I needed help with a problem with my vehicle they did ignore me and didn’t call me back Jerrel didn’t do his part on keeping me fully satisfied. I had to go to my own mechanic t More

by thomas_maila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
Mar 20, 2024 -

Serra Chevrolet responded

Thank you for your feedback, Thomas. Here at Serra Chevrolet Birmingham, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Serra Chevrolet Birmingham Team

March 18, 2024

Always felt very comfortable. Never felt pushed or like they didn't have my best interest in mind. It was a surprisingly easy transaction in which I had complete trust in the who More

by asmith22061
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Steinle, Vicki Edwards
Mar 20, 2024 -

Serra Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Serra Chevrolet Birmingham Team

March 15, 2024

Unprofessional, Pathetic, Disgusting, Useless, The dealership is a joke .. They were unprofessional, unprepared, unethical, useless, dishonest, incompetent, disgusting .. I, had to take the truck back More

by plhoomes
Recommend Dealer
No
Mar 15, 2024 -

Serra Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Serra Chevrolet Birmingham Team

March 10, 2024

Excellent good people to buy a vehicle from They take very good care of there people also good company to work with More

by josejacinto451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosa
Mar 14, 2024 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Jose. Sincerely, The Serra Chevrolet Birmingham Team

March 07, 2024

Efficient, Caring, Accommodating, Professional and willing to work with me at all cost!!! Hard working and personable! More

by farringtonsonja
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards, Vicki Edwards
Mar 08, 2024 -

Serra Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Serra Chevrolet Birmingham Team

March 05, 2024

If you have need a vehicle definitely go to Cedric he is 100 % honest with his customers More

by mckenzie.smith02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
Mar 07, 2024 -

Serra Chevrolet responded

It is great to hear about your recent experience. We will certainly pass on your feedback to Cedric as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Serra Chevrolet Birmingham Team

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