Serra Ford Farmington Hills - Service Center

Very good service in every way. Professional, concerned and caring.I bought my third car from Serra. Thank You. Professional, concerned and caring.I bought my third car from Serra. Thank You. More

Good service from professional courteous people. Clean work area. Prompt fast service from experience staff Clean work area. Prompt fast service from experience staff More

Never book a service appointment from this dealer online. I did book a Mobile appointment and I got a couple of text messages that the appointment was confirmed. I even got a text early morning on the day of I did book a Mobile appointment and I got a couple of text messages that the appointment was confirmed. I even got a text early morning on the day of appointment and no one showed up. I called the dealer and they gave me all kinds of stupid reasons. Wasted my time waiting for them. I understand why people don't buy Ford vehicles. The products are good but dealers like these screw up. More

The service for picking up the car by the dealership for servicing and returning it to the customer is a good service. However it takes a long time to they had my car all day for a simple oil change. I was servicing and returning it to the customer is a good service. However it takes a long time to they had my car all day for a simple oil change. I was not advised it would be an all day process. Next time I will bring my car and wait at the dealership More

My visit was only a service and oil change. Not much to review. Mechanics did a good and fast job Not much to review. Mechanics did a good and fast job More

Amazing service Incredibly Polite Staff Timely and quality work‼️ From receiving my Car and Returning It I Felt Like they Really Cared About Me As A Customer I Would and Have Recommended Them To quality work‼️ From receiving my Car and Returning It I Felt Like they Really Cared About Me As A Customer I Would and Have Recommended Them To My Family and Friends More

Very well organized and efficient. They are continuing the Tom Holzer tradition. I will be back. They are continuing the Tom Holzer tradition. I will be back. More

Staff was ready for me upon my arrival at the dealership, to begin the service requested. to begin the service requested. More

Easy to schedule service online. Drop off was quick and staff was very friendly. I even had an option for them to pick up my vehicle from home. I will use them again. Drop off was quick and staff was very friendly. I even had an option for them to pick up my vehicle from home. I will use them again. More

Serra Ford helped me set up my appointment and all services I needed so drop off was quick and easy. Service was done within hours and they offered a free car wash. Service Department is 5 Star and services I needed so drop off was quick and easy. Service was done within hours and they offered a free car wash. Service Department is 5 Star and so easy to work with for a great experience. More