Serra Ford Rochester Hills
Rochester Hills, MI
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Recently, I purchased a used 2016 Ford Expedition and I am extremely pleased with my purchase! Mike Larose was very patient, thorough, and knowledgeable. I couldn’t have asked for a better experience! I we am extremely pleased with my purchase! Mike Larose was very patient, thorough, and knowledgeable. I couldn’t have asked for a better experience! I went into just shopping around for a truck but I was sold when I met Mike. He has everything prepared so I could test drive the expedition and had the carfax history printed for me to look over. I highly recommend Serra Ford Rochester Hills. Also, Alex in finance is was helpful the Expedition was meant for me because they did everything to get me in this vehicle. I cannot forget about how much James did too. Everyone was extremely helpful. If you are looking for a vehicle this is the place to go. More
After looking for a vehicle for over three months and having had several sales people at multiple dealerships, promised to give me a call and not I was pleasantly surprised at the courtesy, and Amy offer having had several sales people at multiple dealerships, promised to give me a call and not I was pleasantly surprised at the courtesy, and Amy offered to me at Serra Ford in Rochester Hills. My salesman Richie was very pleasant And extremely helpful. He listen to my expectations and concerns, and his feedback was key in helping me decide to purchase my vehicle. I am happy with my purchase and grateful for all of the help I received. More
Great experience buying a 2024 Ford Maverick at Serra Ford Rochester Hills. The sales consultant was the outmost professional and kind. She answered all my questions and made valuable suggestions. I am v Ford Rochester Hills. The sales consultant was the outmost professional and kind. She answered all my questions and made valuable suggestions. I am very pleased with my purchase, and I can’t thank enough Cheyenne and all the staff of Serra Ford Rochester Hills. More
Despite the construction, the dealership is functioning well. We let Mr. Bommarito know which Explorers we were interested in looking at and he had the vehicles in the lot ready for us. The whole experienc well. We let Mr. Bommarito know which Explorers we were interested in looking at and he had the vehicles in the lot ready for us. The whole experience was great. More
Serra Ford added $500 to sticker price at closing without my knowledge. They justified it as an insurance coverage from Ford. Very dishonest approach. Please be aware that if you buy a car from them, ju my knowledge. They justified it as an insurance coverage from Ford. Very dishonest approach. Please be aware that if you buy a car from them, just count on $500 more at signing and disregard the no haggle price. It only goes up. More
Great people who work there and always willing to help . The GM, JR, understood our needs and was very helpful. The salesperson, Shannon, is a delight to work with. The GM, JR, understood our needs and was very helpful. The salesperson, Shannon, is a delight to work with. More
Another great experience with the Serra Ford Rochester Hills team! Alonso Medina led the purchase process. After letting Alonso know what we were looking for, he went to work relentlessly to find the per Hills team! Alonso Medina led the purchase process. After letting Alonso know what we were looking for, he went to work relentlessly to find the perfect vehicle for us and within our budget. More