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Serra Ford Rochester Hills

Rochester Hills, MI

4.8
1,246 Reviews

2890 South Rochester Road

Rochester Hills, MI

48307

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Showing 1,246 reviews

January 16, 2024

Greets as soon as you walk in. Very polite and everyone I had to go see was extremely very helpful. More

by EddieT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Randolph
Jan 18, 2024 -

Serra Ford Rochester Hills responded

Hi Eddie, thank you for your wonderful response to the quality of service our team provides! Please let us know if there is ever anything else we can do for you! Safe travels!

January 11, 2024

Purchased a new vehicle from Mike Brown @ Serra Ford. From start to finish, everything was straight forward and easy; no snags or surprises. Mike kept me informed throughout the process and all of my que More

by Michelle M.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Jan 13, 2024 -

Serra Ford Rochester Hills responded

Hi Michelle, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

January 09, 2024

Wonderful experience! I was on the hunt for a very specific vehicle and Serra Ford had it...only 1,200 miles away from us. Carrie was our point of contact and she was fabu More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Atkinson-Tuttle
Feb 09, 2024 -

Serra Ford Rochester Hills responded

Stephanie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Carrie is a wonderful person and we are happy she could help you find the vehicle you were looking for!

December 31, 2023

Shannon was such a help. I really enjoyed purchasing a vehicle from her. I would highly recommend! More

by sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Leach
Jan 02, 2024 -

Serra Ford Rochester Hills responded

Hi Sam, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 23, 2023

If you are looking for a great dealership, this is it. Ask for Mike Brown More

by Mgsleeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Dec 25, 2023 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 19, 2023

We've been coming to this dealership for years. The people are always friendly and helpful. Our salesman Woody Woodson was wonderful. Will definitely return in the future. More

by cklein123
Recommend Dealer
Yes
Employees Worked With
Woody Woodson
Dec 25, 2023 -

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 14, 2023

I have purchased four vehicles from Woody my salesperson over the past ten years and every experience was pleasurable and professional... More

by maxtrembour
Recommend Dealer
Yes
Employees Worked With
Woody Woodson
Dec 16, 2023 -

Serra Ford Rochester Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 14, 2023

The customer service was spectacular and updated us every chance they got. The communication was top notch and we couldn’t have asked for a better experience. More

by mmassella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie
Dec 15, 2023 -

Serra Ford Rochester Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 04, 2023

Great service! It was an easy turn around getting into a new lease. Thanks so much! More

by young60peace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Atkinson Tuttle
November 30, 2023

The service was great. The easiest purchase I’ve ever had. Highly recommend this dealer More

by Dkowalsk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Borushko
Dec 02, 2023 -

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!