Serra Honda O'Fallon

We had a great experience with Jose. He is knowledgeable and courteous. We felt welcome and appreciated by him and we will definitely recommend him to others. We know we can rely on him He is knowledgeable and courteous. We felt welcome and appreciated by him and we will definitely recommend him to others. We know we can rely on him for assistance with our vehicle in the future and that is something we value for sure. More

Kreg was very friendly and helpful! ! I love my new car! Go see Kreg when you are ready to buy a vehicle! ! I love my new car! Go see Kreg when you are ready to buy a vehicle! More

Excellent customer service, clear communication. This was by far the easiest buying experience we have had. This was by far the easiest buying experience we have had. More

We had a very good experience purchasing a used vehicle from Jose (sales) and Sal (finance). We had some minor issues involving repairs needed from aftermarket installations, but Jose, Sal and Alex (sales from Jose (sales) and Sal (finance). We had some minor issues involving repairs needed from aftermarket installations, but Jose, Sal and Alex (sales manager) worked with us to make things right. I would recommend shopping for vehicles from this dealership. More

Wes was easy to work with. He wasn’t pushy and gave us the figures to work with quickly. The experience didn’t feel like other corporate dealers in this area. I was surprised h He wasn’t pushy and gave us the figures to work with quickly. The experience didn’t feel like other corporate dealers in this area. I was surprised how quick they wrote a deal to review. They were also open and candid about my trade in. Only suggestion would be to make the closing (financial stuff and car pick up) a little faster. Thanks for a good experience. More

Our salesman Ezzard was great! He helped us narrow down our selection of what car we wanted to focus on. I would highly recommend him. When it came to dealing with Alex the sales m He helped us narrow down our selection of what car we wanted to focus on. I would highly recommend him. When it came to dealing with Alex the sales manager, that was another story. We talked price and that was fine but basically when I made my final offer he responded with, “I can sell this car for more at auction but I’d rather sell your local community.” And he sent his offer which was the same offer he gave me from the start. There was no flexibility in price which I am ok with but tell me that. Don’t give me the runaround about price. I feel like he was unprofessional with me. He could have simply said, this is as low as I can go and be done with it. I have looked at the same make/model at dealerships all over the area. The pricing was definitely in the same range and my offer was in that range. They don’t advertise as a no haggle pricing dealer, in fact I was engaged to haggle on price and then basically they never moved more than a few hundred dollars. Just tell me this is what it is and don’t waste my time. More

Wes is by far one of the best folks I have worked with there - other than Bryanna :). Wes is down to earth, easy to communicate needs with, and doesn’t push. As long as Wes works there, I will continue to there - other than Bryanna :). Wes is down to earth, easy to communicate needs with, and doesn’t push. As long as Wes works there, I will continue to be a customer there. More

Serra Honda had the vehicle I was looking for. This is the 2nd vehicle I have purchased from Serra Honda. Jose Diaz treats you with respect! This is the 2nd vehicle I have purchased from Serra Honda. Jose Diaz treats you with respect! More

Jose Diaz and the dealership team are ALL amazing! I will be back to purchase another vehicle! Serra Honda O’Fallon is the best dealership I’ve ever experienced! I will be back to purchase another vehicle! Serra Honda O’Fallon is the best dealership I’ve ever experienced! More

Jose created the perfect partnership. We knew what we were looking for and he made sure that we got it. Every step of the way he was there to find answers and make sure the sale happened We knew what we were looking for and he made sure that we got it. Every step of the way he was there to find answers and make sure the sale happened with ease and integrity. More