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Serra Honda O'Fallon

O'Fallon, IL

Overview
Employees
Reviews
Vehicles
4.9
303 Reviews
At Serra Honda O'Fallon, our MISSION is to provide a hospitable culture where employees and customers feel like our dealership is a place they want to be. We set ourselves apart from others by making sure every engagement is met with honesty and integrity while building brand loyalty. With great effort, through every interaction and transaction, we WILL be fair, transparent and enjoyable to work with.
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1268 Central Park Dr

O'Fallon, IL

62269

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Showing 303 reviews

November 23, 2025

Wed was great to work with, very personable and kind. Fastest car transaction we’ve had!! 10/10!! More

by bananie3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review! We're thrilled to hear that your experience with us at Serra Honda O'Fallon was so positive and that you found the process to be fast and enjoyable. We appreciate your kind words and hope to see you again soon for your next vehicle needs! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

November 20, 2025

We lucked out when Wes happened to find us moseying around the Honda Serra lot. Great guy who basically left everything up to us, so we didn’t feel pressured. But, once we knew we wanted to make the More

by Kathie & Dylan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Kathie! I'm thrilled to hear that Wes provided you with such a positive experience at Serra Honda O'Fallon. It's great to know you felt relaxed and unpressured during your visit. We look forward to seeing you again when you're ready for your next vehicle. Safe travels and enjoy your new Honda! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

October 27, 2025

I would like to say they wear freindly,professional , consistent, about the business and direct. I will recommend to someone else. More

by Bernadette Crape
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Kilbride
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Bernadette! I appreciate your kind words about our friendly and professional team at Serra Honda O'Fallon. It's great to hear that you found our service consistent and direct. Your recommendation means a lot to us! We look forward to seeing you again soon. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

October 23, 2025

Kreg, Sal and the rest of the gang at Serra Honda made this the most wonderful car buying experience I’ve ever had. From the beginning of the process, Kreg worked diligently to stay within my budget and h More

by Trish Powers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kreg Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2025 -

Serra Honda O'Fallon responded

Thank you for your feedback, Trish! I am happy to hear that Kreg, Sal, and the team at Serra Honda O'Fallon made your car buying experience so wonderful. We strive to provide exceptional service and support, and it’s great to know we met your needs. We look forward to assisting you again in the future. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

October 16, 2025

Working with Nic and Alex has exceptional. They have been helpful with all my request and answer my emails quickly, often within just minutes. Looking forward to continue working with this d More

by heathwininger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nic Kilbride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Williams
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Oct 17, 2025 -

Serra Honda O'Fallon responded

Thank you for your kind words, Heath! I'm happy to hear that your experience with Nic and Alex at Serra Honda O'Fallon has been exceptional. Quick responses and attentive service are what we strive for, and it's great to know we met your expectations. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

October 13, 2025

Great attitude, helpful and accommodating! I am quite happy we got him as our sales associate!! More

by anyelinemoreta97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Serra Honda O'Fallon responded

Thank you for your feedback, Anyeline! I am glad to hear you had a positive experience with our sales associate at Serra Honda O'Fallon. Your satisfaction is our priority. We look forward to assisting you again. Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

September 28, 2025

Jose was wonderful to deal with. Very professional and friendly. He was able to answer all of the questions I had and I never felt pressured. I would be a return customer. More

by kaykolditz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Serra Honda O'Fallon responded

Thank you for your kind words, Kay! I'm delighted to hear that you had a great experience with Jose at Serra Honda O'Fallon. It's wonderful to know that you felt comfortable and well-informed during your visit. We look forward to welcoming you back as a return customer! Safe travels in your vehicle! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

September 15, 2025

Amazing customer service, and the process was done efficiently! Thank you!! Hose is ready for his own dealership in my opinion. His performance is one of an owner verses operator. More

by oanhheiser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvator Pineiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

Serra Honda O'Fallon responded

Thank you for your wonderful review, Oanh! I'm delighted to hear that you had an amazing experience with us at Serra Honda O'Fallon. Hose truly embodies the spirit of exceptional service, and I appreciate your recognition of his efforts. We look forward to assisting you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

September 15, 2025

Great customer service. Would recommend. Glad to be back in a Honda cr-v. Jose was sure to explain some of the new upgrades in the 26 model. More

by Iannone1376
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Williams
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Sep 15, 2025 -

Serra Honda O'Fallon responded

Thank you so much for your kind words, Ian! I'm pleased to hear that you had a great experience at Serra Honda O'Fallon and that you're happy to be back in a Honda CR-V. It's wonderful to know that Jose was able to guide you through the new upgrades in the 2026 model. We appreciate your recommendation and look forward to serving you again in the future! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

September 14, 2025

Honestly They Are A Zero Pressure Dealership. As A Female Buyer, There Was No Pressure Unlike What I Have Before. More

by Heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Kilbride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Rener
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Sep 15, 2025 -

Serra Honda O'Fallon responded

Thank you, Heather! I truly appreciate your kind words about your experience at Serra Honda O'Fallon. I'm glad to hear that our no-pressure approach made your visit enjoyable, especially as a female buyer. Your comfort and satisfaction are our priorities. We look forward to seeing you again soon, and thank you for sharing your experience! Alex Williams General Sales Manager alex.williams@serrahondaofallon.com 618-206-2139

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