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Serra Honda of Sylacauga

Sylacauga, AL

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rated
127 Reviews

40941 US Hwy 280

Sylacauga, AL

35150

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Showing 127 reviews

June 23, 2021

YOU GUYS ROCK !!!! AWESOME , and I mean AWESOME customer service . Eddie Jones , you are the bomb !!! You have the sweetest disposition of any car salesman I have ever dealt with ! We bought not 1 but 2 car More

by tammym781
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jones , Chad
June 23, 2021

My wife and I had a very bad experience at Sunny King Honda in Oxford. We left the Oxford dealership and went to Serra Honda in Sylacauga. We are so glad we did !!! Our salesman Eddie was so great and More

by Rleemiller8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie was the salesman and Chad was the finance manager. , Bob Fleming, Don Wood
June 23, 2021

Better do your homework before you stop at this place ...bunch of ignorant crooks .Sell cars under false pretenses and then act like it's your fault...I hope to get them shutdown ... More

by Worst place ever
Recommend Dealer
No
Employees Worked With
Jeff Adams..and that smart mouth sales manager
June 21, 2021

Everyone at Serra Honda of Sylacauga was awesome & extremely helpful & nice to my family & I. Eddie Jones helped me with my car.. he showed me everything there was to possibly show a person about thei More

by JasmineHall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jones, Bob Fleming, Amy Maddox, Don Wood
June 17, 2021

The main thing being Kayleen swapping the vehicle I test The main thing being Kayleen swapping the vehicle I test drove and looked over for dents (only found one small dent on the hood of the first vehicle More

by dustin.mcneal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
eddie jones, kayleen, Bob Fleming, Amy Maddox, Don Wood
June 13, 2021

I had an amazing experience. The entire staff jumped in to help entertain my son to make my car buying experience enjoyable. Eddie Jones treated us like family. I’ve never trusted a car guy, his opinions, More

by ambernicholson88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jones
June 11, 2021

Matthew Gibson was awesome. He was very personable. He knew the answers to the questions that were asked about the car. He helped on getting discounts. Come to Serra Honda and speak with Matthew for your More

by katiekt7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gibson, Bob Fleming, Amy Maddox, Don Wood
May 26, 2021

I just bought a brand new car from Serra Honda and I am absolutely loving it. A huge thank you to Eddie Jones and Ken Harrell. They were both super helpful and had all the answers to each question I had. T More

by Graysn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jones and Ken Harrell
May 24, 2021

Matthew Gibson is very knowledgeable. No matter what issues that you think you have with financing, just bring it to Matthew Gibson. He will have you leaving in something so unbelievable. Though he will More

by felicitydh1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gibson
May 24, 2021 -

felicitydh1 responded

Perfect! Thank you for my experience

May 19, 2021

Eddie Jones is a super salesman and a super person! He was so kind and patient to me and my husband as he explained the features of our CRV. He also spent hours explaining financing. Eddie sat with me a More

by kathryn062554
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jones
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