Serra Nissan

I called about a newspaper ad from Serra Nissan and was given a good out-the-door price by Jesse. I confirmed this price and the availability of the car with him. He checked with his sales manager and sa given a good out-the-door price by Jesse. I confirmed this price and the availability of the car with him. He checked with his sales manager and said they would honor the ad if I brought it in. When I got to the dealership that same day, I was told they had sold the last of that model, but had a more expensive model available. I expressed my concern that this was a bait and switch, that they had no intention of honoring their advertisement. I was assurred this wasn't so. After checking with his sales manager twice, they were still asking $2000 more than I had agreed with Jesse over the phone, for a car with extras and options I did not want nor need. They would not negotiate down further, so I left, wasting 2 and 1/2 hours, time with my children, and 70 miles worth of gas. These are the type of practices that give car dealers a bad name. I found this experience to be deceptive, dishonest, and in bad faith. As of this writing, the original car in question STILL appears on their website, even though it is supposedly sold. More

We were very impressed with the exceptional customer service that was displayed by all employees at Serra Nissan. Our salesman, Jessie Simmons, was phenomenal! He worked incredibly hard to get us into t service that was displayed by all employees at Serra Nissan. Our salesman, Jessie Simmons, was phenomenal! He worked incredibly hard to get us into the perfect car for our family. He possessed such great integrity, honesty and reliability through out the entire sale process. We can't say enough great things about our experience at Serra Nissan!! More

We had a very good experience with Jesse Simmons he was very helpful in finding our new car and getting us the deal we wanted. His people skills were tremendous and very courteous I would recommend anyone very helpful in finding our new car and getting us the deal we wanted. His people skills were tremendous and very courteous I would recommend anyone trying to buy a new vehicle to serra nissan to see Jesse. More

This was the easiest experience I have ever had buying a car. While at another dealership, I felt pushed to the point that we left. From the moment we entered Serra Nissan, I was taken care of and ever co car. While at another dealership, I felt pushed to the point that we left. From the moment we entered Serra Nissan, I was taken care of and ever concern was answered. I recommend Serra for any vehicle purchase. More

Me and my wife were looking for a new vehicle. Shortly after arriving at the dealer, we were greeted by Jesse, one of the sales consultant. He was Awesome! He was very help, friendly and knowledge. When t after arriving at the dealer, we were greeted by Jesse, one of the sales consultant. He was Awesome! He was very help, friendly and knowledge. When testing driving he had a planed out route so I could get a good feel for the handing of the vehicle. When we sat down at the table to talk numbers, he did not make us feel pressured to buy. We drove away that night feeling that we had made right choice. We would recommend this deal ship and sales consultant to anyone More

I spoke to Paul Coulon and he was very helpful. I wasn't sure about what kind of car that I wanted to buy but Paul guided me to the car that met my needs and he even negotiated for me with his manager to ge sure about what kind of car that I wanted to buy but Paul guided me to the car that met my needs and he even negotiated for me with his manager to get me the best price. I would definitely recommend him to anyone. More

The sales staff was very friendly. My salesman was very informative. He worked with me & tried to get the payments to where I wanted them. He was unable to which was out of his hands, but we were able to c informative. He worked with me & tried to get the payments to where I wanted them. He was unable to which was out of his hands, but we were able to come to an agreement. He was able to extend the warranty which was awesome. More

I needed a new car to replace my Chevy Impala which was a piece of crap(no more govt motors chevys for me). After researching the new models from Toyota, Honda, and Nissan, I decided on a Nissan Maxima. I piece of crap(no more govt motors chevys for me). After researching the new models from Toyota, Honda, and Nissan, I decided on a Nissan Maxima. I checked them out at several dealerships in my area, then I dropped by Serra Nissan. I met Brett Harbison from the Sales Dept. He sells new Nissan/Volkswagen and used cars. He had great knowledge of the Maxima, demonstrated all the features for me, helped me find the color I wanted, and worked diligently to get a good price that fit my budget. Really nice young man, very professional. I would recommend Brett Harbison and Serra Nissan to anyone wanting to buy a new or used vehicle. Good Experience there! More

Looking for a used truck with low miles and in good condition. met Brett Harbison. He was nice, knew trucks and cars on the lot in and out. Worked well to get me in my price range. good salesman. condition. met Brett Harbison. He was nice, knew trucks and cars on the lot in and out. Worked well to get me in my price range. good salesman. even knew the volkwagens. very freindly and polite and helpful. More

I gave a great rating because the people I dealt with at Serra Nissan were very friendly and willing to work with us in our purchase of 2 new cars. I would recommend this dealership to a friend, and I will Serra Nissan were very friendly and willing to work with us in our purchase of 2 new cars. I would recommend this dealership to a friend, and I will be a repeat customer when the time comes around. More