If you are in the market for a Lexus, Sewell of Fort Worth is the place to go. It's worth asking for Ken Dawson in sales. He's friendly, helpful, organized, and will bend over backwards to make you happy and get you the car you want at a great price. Highly recommend him. I won't work with anyone besides him for our next vehicle purchase. Butch Gautier was another employee at Sewell that was extremely helpful and pleasant to work with. Good job to the entire staff at Sewell of Forth Worth.

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Went to buy a CPO Lexus RX350. They didn't disclose that the vehicle had a massive paint job done (about $11k worth) until we were ready to sign the papers. That too it was mentioned grudgingly that they were doing so as a courtesy and were not required to disclose!

Prior to going to the dealership, we asked the sales guy about any issues on the vehicle and were assured that there was nothing other than a minor scratch at the back. He assured that it was in excellent condition.

Drove from far with a drive out price and financing paper work done only to learn that it had a huge paint job done two weeks ago. The manager and the sales person had the gall to say that the price was lower because of it and somehow we should have known why it was low. Here we were thinking that it's end of month and we had a decent deal and it was definitely nothing out of range compared to other dealerships.

We asked the sales guy to check if everything was ok and to inform us of anything that's wrong. I would not have gone and wasted our time if they had the courtesy to let us know of the paint job ahead of time.

But then that's their sales tactic. Great disappointment to us given our experience with other Lexus dealers in the area.

Avoid buying a used car from this dealership unless due diligence is done.

1) ask for service records
2) don't rely on car fox. it only shows what was reported.
3) have a mechanic or experienced person look at the vehicle.

This experience has soured us on the Lexus CPO thing. It's no better than buying it from Joe down the road. We expected better from a Lexus dealership and Sewell. What a let down!

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We traveled from Tyler to pick up a used 09 Honda CR-V that we saw advertised by Sewell on E-Bay. From the moment we arrived we were treated like we were there to buy the most expensive Lexus they had. Further, the vehicle we purchased was just as advertised if not better. Overall, we had a great experience. I will strongly recommend this dealership to others. Danny was outstanding.

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Daniel Mendes and Jeremy at Sewell Fort Worth are excellent in service. We have dealt with them for years and couldn't be happier. Someone stopped me the other day regarding my vehicle and I told them about Sewell. I said the sales people are awesome as well, but service is who you see for years after buying car & they are great.

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From the moment we stepped in to Sewell of Fort Worth, we were greeted with some of the most friendly and respectful treatment that we have ever experienced. We set an appointment with Ken Dawson, who promptly had our car waiting and were test driving within minutes of our arrival. We got right down to business, but felt like we were truly forming a relationship with these folks. The manager, Corey Hawkins, came in to discuss our car, gave us some comparisons among other brands, discussed numbers with us and, in a short time, we drove away with our car. My husband and I were absolutely 100% satisfied and impressed with the way Sewell treated us and really listened to what we were looking for in a vehicle. I would highly recommend looking at Sewell first when considering the purchase of a new or used car. We know we receieved better than the best deal, we cannot say enough about this dealership. They were honest, respectful of our time, easy to deal with, and we left with huge smiles on our faces. Ask for Ken Dawson.

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I visited Sewell Of Fort Worth after bad experiences at two other Texas Lexus' Dealerships. I came away from both with the unwelcome feeling, of,"There is the car you inquired about. This is the price. Take it or Leave it". I left It, and went to Fort Worth!I was welcomed with a friendly reception!My Salesmen was extremely nice, knowledgeable!,honest and accomodating!My buying experience was most pleasant!I have been pleased with my purchase.My service and followup experiences have been pre-planned, perfectly executed,andfollowed up with no questions and no surprizes!I would recommend Sewell of Fort Worth to any  New Lexus Buyer!

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We came to Ft Worth from Belton, Texas to purchase a new Lexus. Danny Tyroch could not have been more helpful or more knowledgeable. Our treatment at Sewell was first rate from the minute we walked into the show room. We love our RX400h!

Karen and Terry Lairmore

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Just arrived to Fort Worth I visited Sewell Lexus as the first option to get my new car. Danny Tyroch simplified the whole process at a point that I didn't look for any other option in town. His efficient, friendly and high quality assistance made of this an unforgetable experience.

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My expectations for customer service were very high given the reputation that Sewell dealerships have in our community. I am pleased to say that John Gaines exceeded very expection in our purchase of our 2008 Toyota Camry Hybrid and I do strongly recommend John and Sewell to anyone in the market for a vehicle, new or pre-owned.

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I live in Oklahoma and found the Lexus I was looking for through Mr. John Gaines with Sewell Lexus of Fort Worth. He searched and found exactly what I desired within 24 hours at Sewell Lexus of Dallas. We negotiated by phone on the price of the vehicle and my trade-in confidentially since this was a gift purchase for my wife. He was honest, fair, and up-front with me throughout the entire negotiating process. I did not feel like I was being manipulated by the typical used car salesman. Mr. Gaines was also very professional throughout the sales process and if ever we decide to buy another Lexus, we will be calling John Gaines. Thank you for providing such excellence in service. Sincerely, Rich Burkholder, Edmond, Oklahoma.

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