Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shaheen Chevrolet
Lansing, MI
270 Reviews
Family owned since 1970
Top 100 dealer in the country
Excellent inventory options with all models
Quick Lube & Tire Center
Certified Service
Collision Center
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 270 reviews
September 18, 2025
Erick Pardo is the best! I came late in the day to check out a pre-owned vehicle listed for sale by Shaheen Cadillac. Erick welcomed my inquiry, promptly worked on getting me I came late in the day to check out a pre-owned vehicle listed for sale by Shaheen Cadillac. Erick welcomed my inquiry, promptly worked on getting me into the vehicle for a test drive, facilitated answers to all concerns and had the vehicle detailed the next morning. A real pleasure to meet and work with Erick—he assisted me all the way through concluding the purchase and even with getting MyChevrolet app synchronized with this vehicle! More
by Gary A.
Employees Worked With
September 14, 2025
Overall we had a good experience with Shaheen, all the staff was friendly and knowledgeable staff was friendly and knowledgeable More
by rferriby
September 04, 2025
Best experience I have ever had buying a car. Richie Schultz was very helpful and informative. I have referred him to a few people I know that are looking to buy a new vehicle Thanks Richie I lo Richie Schultz was very helpful and informative. I have referred him to a few people I know that are looking to buy a new vehicle Thanks Richie I love my new Trail Blazer More
by Cindy
June 23, 2025
A very good experience with the dealership and our salesperson and the the finance guy and even the cleaning crew at Shaheen. salesperson and the the finance guy and even the cleaning crew at Shaheen. More
by kingofdiamonds57
Employees Worked With
May 25, 2025
Buying our new 2025 Traverse has been an experience I didn’t expect. No reason why except that I didn’t expect buy a Traverse. Oh my gracious, was I ever surprised. Our salesman, Michael Hernly, led me t didn’t expect. No reason why except that I didn’t expect buy a Traverse. Oh my gracious, was I ever surprised. Our salesman, Michael Hernly, led me to the exact vehicle I have been dreaming of. I told him what I had to have and what I didn’t want. He certainly knew his inventory. I’ve had the ,”Let me show you what we’ve got” routine before. Michael was more like, to paraphrase, “We’ve got just what you want.” And he was right. My gosh, he knew every tiny detail of that vehicle. He knew how to work every application on the screens. And better…..he knew how to explain it to me. His patience is a shining attribute. He was so very kind. The test drive was great. He made sure I was comfortable. He was very respectful explaining things to me. So much to learn but he has assured me that I may contact him with any questions. I already have since taking it home and he’s been extremely helpful. He was knowledgeable in helping me figure out getting to the financing stage. Explained all of the benefits and advantages of the Zurich protection plan. He offered us a fair trade which made our life much easier. He so professionally handled our insurance. I was very impressed with his patience. We bounced back and forth on some decisions and he supported us in either direction, I believe. No pressure brought faith in the whole transaction for us. He trusted us. It all went very smoothly in the end because he knew the answers to any snag we hit. And the car….oh my gosh, we are in love. Our neighbors love it. I’ll definitely suggest Michael Hernly to friends. More
by Cjwluvssnow
Employees Worked With
May 13, 2025
Just bought a 2025 Blazer from Shaheen , this is the 7th new vehicle I've bought from them. I've always had good service from them and the salesperson Reuben Martinez made the sale go smoothly . I would rec new vehicle I've bought from them. I've always had good service from them and the salesperson Reuben Martinez made the sale go smoothly . I would recommend Shaheen Chevrolet and Reuben Martinez to anyone looking to buy a new vehicle . More
by sgyray
May 05, 2025
As we had 2 trucks sold out from under us by two other dealers, it was so refreshing to have one go out of their way to let us know they had got something we were looking for in and we bought the truck a dealers, it was so refreshing to have one go out of their way to let us know they had got something we were looking for in and we bought the truck and are so happy and grateful to them, again thank you so much. More
by amingersoll
Employees Worked With
April 26, 2025
Got my vehicle in quickly didn’t take long for The radio to be fixed also did a complementary overall on my vehicle and was done with a couple hours. I was pleased. to be fixed also did a complementary overall on my vehicle and was done with a couple hours. I was pleased. More
by Paula Le
Employees Worked With
Chase
April 20, 2025
The dealership did a great job and diagnosing the problem with my truck. I’m making sure that the part came in and letting me know when they couldn’t get it installed. with my truck. I’m making sure that the part came in and letting me know when they couldn’t get it installed. More
by Lorenzo H
Employees Worked With
