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Shaker's Family Hyundai - Service Center

Watertown, CT

4.3
322 Reviews

322 Reviews of Shaker's Family Hyundai - Service Center

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June 13, 2024

John Horner is the best sales professional at Shaker’s! I came in for an oil change on my current Hyundai Kona and after working with him I left with a brand new Tucson! What I liked the most is John’s dow More

by brittanyrobertson1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Good service - very friendly staff - will come back and recommend to friends and family if service is needed More

by BCERESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby, Kyle
June 12, 2024

Easy drop off and pick up. Sending texts as service was being done then getting a phone update also! More

by mgm1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
June 10, 2024

Friendly and helpful staff, quick service. The video overview of repairs needed was very helpful. John was very helpful with our questions about a new car. More

by henderson-kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Friendly staff and quick service updating me on exactly what I needed, complete with a video overview. More

by KRISTENSHANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Professional, timely and helpful. It’s always nice to feel appreciated as a customer and respected. Joe went above and beyond when I requested a double check on something. Always conf More

by mojovate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service, not sales
June 06, 2024

Every Hyundai associate I interacted with was helpful and professional. Especially, Mitch Hubert and James. More

by davidvincenzo203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert, James (service department)
June 06, 2024

My service appointment was friendly and done in a timely fashion Oil change, Tire rotation More

by richard.matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch in service
June 06, 2024

Staff are attentive and friendly. They were very respectful of my situation and scheduled an appointment that worked for me. More

by mullene74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Always a great experience at Shakers service. Friendly staff and a super clean waiting room! More

by MARKRHANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch. Service
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