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Shamaley Buick GMC

El Paso, TX

4.5
133 Reviews

955 Crockett Street

El Paso, TX

79922

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Showing 133 reviews

March 28, 2022

I was impressed with the quick and thorough service. They offered me multiple service requirements but did not press them on me. They identified a nail in a tire that could have resulted in some serious More

by Edrusina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I regret that I didn’t get his name even though he mentioned it to me.
Mar 28, 2022 -

Shamaley Buick GMC responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!

February 01, 2022

Great customer service. Shamaley dealerships always deliver an outstanding buying experience for my purchase of vehicles. More

by phasetwo99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Feb 02, 2022 -

Shamaley Buick GMC responded

Thank you for being our customer! We are thrilled that our team provided you with the best car buying experience! We thank you for your continued business!

January 26, 2022

I went in for a routine service, Anthony did a very good job was very fast and very efficient and very professional More

by N944bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, service rep, Digital AirStrike
Jan 26, 2022 -

Shamaley Buick GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 22, 2022

Great customer service. Attentive staff, courtesy multipoint inspection, courtesy vehicle wash, fast and easy process. More

by Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jan 26, 2022 -

Shamaley Buick GMC responded

Thank you for being our customer, we appreciate your kind words!

December 04, 2021

The services of my vehicles were carried out in another agency but when buying in this agency and bringing my vehicle to service it is completely different, it is an excellent service and change for the be More

by cisneroslcj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Dec 08, 2021 -

Shamaley Buick GMC responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

September 14, 2021

Took my truck in for service and to fix a few things and dealt with David in service department and they did a great job. More

by Danpro1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 15, 2021 -

Shamaley Buick GMC responded

Thank you! We thank you for your business and look forward to your next visit!

July 07, 2021

Shamaley Buick GMC Service Department......Santiago Valle/Service Advisor together with service staff professionals, Jared and Frank.......serviced my Cadillac XLR-V. These three professionals collec More

by gads715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 08, 2021 -

Shamaley Buick GMC responded

Thank you for your kind words about Jared and Frank! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

May 30, 2021

I don’t understand why we bought a brand new truck from this dealership in March and it’s June and still don’t have a registration for our vehicle. Went into the dealership (because called for four hours a More

by Travis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Jul 08, 2021 -

Shamaley Buick GMC responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

August 10, 2020

Juan Corona was a very knowledgeable person and wasn't too pushy. I wish the customer satisfaction survey had come in so I could have given him a good score on that as well. Trading in my blue chevy silve More

by jmrkool1993
Recommend Dealer
Yes
Employees Worked With
Juan Corona,
Aug 13, 2020 -

Shamaley Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. -The Shamaley Buick GMC Team

June 10, 2016

Perfect Where to begin i had gotten a letter for a couple recalls on my buick i called and scheduled an appointment and were very curtious although it took a More

by Abraham Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercy and bob
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