Shawnee Mission Kia

Friendly professional staff. I like that I can communicate with the advisor via text and get updates I like that I can communicate with the advisor via text and get updates More

I had taken my car in four times to have it fixed and each time they said they need to order the part even when I called to see that they had the part and was told they had it there only to find out when each time they said they need to order the part even when I called to see that they had the part and was told they had it there only to find out when I got there I was told that the part had not been ordered so disappointed with the service More

They dont really want to be transparent with their pricing on Lease buyouts. Kia quotes one number and dealer quotes another. On the lease in 2022 they forced me to buy addons or would not do the sale pricing on Lease buyouts. Kia quotes one number and dealer quotes another. On the lease in 2022 they forced me to buy addons or would not do the sale. Illegal now. More

Our sales man spent the time necessary to find us the vehicle we purchased. It was a quick and easy car purchasing experience! vehicle we purchased. It was a quick and easy car purchasing experience! More

I would give them a zero rating if I could. They sold us a car with a defective engine and wouldn’t honor the warranty when the engine went bad. Kia knew about the engine issues before we made They sold us a car with a defective engine and wouldn’t honor the warranty when the engine went bad. Kia knew about the engine issues before we made the purchase. Terrible customer service, and we will never buy from them again. More

Came in for annual maintenance - oil change, rotation, filter replacement - and puncture fix for a slow leak in my tire. Fast service - got me out 30m before the estimated time. Service associate was fri filter replacement - and puncture fix for a slow leak in my tire. Fast service - got me out 30m before the estimated time. Service associate was friendly and efficient. More

Super nice, patient and knowledgeable. Work done in a timely fashion. Only down..didn't top off my fluids. With the amount of stress they took off my shoulders, I am okay with not having m Work done in a timely fashion. Only down..didn't top off my fluids. With the amount of stress they took off my shoulders, I am okay with not having my fluids topped off. I can do that myself. More

Always great service, professional friendly service representatives. I always request Francesca she's awesome, very knowledgeable. representatives. I always request Francesca she's awesome, very knowledgeable. More

Good job, good price. Not too long of a wait. Pleasant workers and nice waiting space, Not too long of a wait. Pleasant workers and nice waiting space, More

Car had an oil change there a few weeks ago. No mention of leak into oil pan or any other issues. Fast forward to this week, had recall work done. Now suddenly they want to replace oil pan for No mention of leak into oil pan or any other issues. Fast forward to this week, had recall work done. Now suddenly they want to replace oil pan for excessive leakage, the water pump, and a bunch of timing chain related parts for 2400.00 quoted. Funny no low oil when checked by me, no visible leaks. Then they say they want to purchase the car from me and email a potential quote. Car also came back with two long scratches on the passenger side that weren't there when dropped off. Would not recommend this dealer. More