Read Reviews Shawnee Mission Kia

Shawnee Mission Kia

Shawnee Mission Kia

7810 Shawnee Mission Parkway
Overland Park, Kansas 66202


Sales: (913) 384-9100
Service: (913) 384-9100
Parts: (913) 384-9100

Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 134 reviews

4.8

4.8 out of 5

292 lifetime reviews

Shawnee Mission Kia

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Certified: Shawnee Mission Kia

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Shawnee Mission Kia has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Shawnee Mission Kia

Shawnee Mission Kia. As the only DealerRater.com Certified Kia dealer in Kansas, Shawnee Mission Kia demonstrates a solid commmitement to providing excellent customer service. In fact, Shawnee Mission Kia is Kansas City’s leading Kia dealer in the number of new Kia’s sold and its service department is ranked the #1 Customer Satisfaction Service Department in the region! With your confidence and support, Shawnee Mission Kia earned Kia’s Presidents Award, a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide!

In addition to its new Kia sales department, Shawnee Mission Kia has over 250 pre-owned cars and a Guaranteed Credit Approval Program. With a goal to be able to assist you with the car that fits you; your lifestyle and your budget while providing you with excellent service along the way, Shawnee Mission Kia has competitive finance rates and lease options.

To save you time, we have LIVE CHAT on our website so you can talk to us directly while at work, at home or at the lake! You can also complete your credit application online and browse a wide selection of both new and used cars. We carry a vast selection of new Kia’s as well nearly every make and model of pre-owned cars, trucks and vans in a wide range of prices to fit any budget!

Remember, we’re just a Short Drive from I-35….on Shawnee Mission Parkway! We look forward to meeting you!

New Kia: 7810 Shawnee Mission Parkway
Pre-Owned Sales: 7515 Shawnee Mission Parkway
Guaranteed Credit Approval: 7601 Shawnee Mission Parkway
Phone: (913) 384-9100

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

Comfortable Customer Lounge After Hours Drop-Off
Large Flat Screens with DirecTV Satellite Programming Full Service Parts Store
Free Hot Fresh Coffee Live Chat with Sales Team from our Website
Candy, Snacks and Drinks Vending Machines Largest Selection of New Kias in Kansas City!
Children's Play Area Guaranteed Credit Approval Program
#1 Service Dept in Customer Satisfaction $9.95 Deluxe Service Car Wash Special

highnoon
4/24/2013 7:18:38 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David MorandoDavid Morando
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Shawnee Mission Kia:

The buying experience, thorughness and overall professionalism was extraordinary. David filled all of my needs and some. I was recommended to the dealership by another customer who had had a good experience.

Eventhough I had been recommended I still had preconceived ideas of dealing with a used car concern. Those reservations were quickly put to rest after meeting and dealing with David. He was courteous, friendly and understanding of my needs and goals. He listened. I left there completely satisfied with the vehicle, price, terms and overall buying experience.

I would gladly recommend David and Shawnee Mission KIA to anyone who was in the market for a reliable vehicle with outstanding service.

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midwest32004
4/13/2013 4:33:02 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David MorandoDavid Morando
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Shawnee Mission Kia:

he was a great salesman. He wasRight to the point. Very Friendly. He was Detailed on everything from how the process works to how to open the gas tank.

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Response From: Shawnee Mission Kia
Added: 4/15/2013 5:49:15 PM

Thank you for taking time to write about your experience. And, yes, little things like "how to open your gas cap" can actually make a difference. The true professional covers all the details and we are glad David treated you with true professionalism.

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cspeer
4/10/2013 12:37:18 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tyrone TaylorTyrone Taylor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    1
  • Overall Score:

    4.2

My Review Of Shawnee Mission Kia:

Tyrone is the friendliest and most genuine sales person I have ever met! His customer service exceeds any sales person I have ever encountered. I have purchased 3 vehicles from Tyrone and will not buy a car from anyone else!

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Response From: Shawnee Mission Kia
Added: 4/10/2013 4:21:46 PM

Wow! You've purchased THREE vehicles from Tyrone? That's a review worth sharing...and we're glad you did. Tyrone is highly skilled and focused on his clients. We are pleased Tyrone exemplifies our advertised process. Our great team is what makes Shawnee Mission Kia a great place to buy a car. Thank you, again, for sharing your personal car buying experience. Rest assured, we're here for you when you need us!

Response From: cspeer
Added: 4/10/2013 4:44:44 PM

The pricing was suposed to be five stars also

Response From: Shawnee Mission Kia
Added: 4/15/2013 5:45:31 PM

Thank you for adding that. I'm sure anyone reading these reviews will see that you were as pleased with pricing as you were with the experience.

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becciv05
4/4/2013 9:04:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David MorandoDavid Morando
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Shawnee Mission Kia:

I wanted to say a heartful thank you to David for making our visit to Shawnee Kia such a nice experience. When we went there we had no intention in purchasing a vehicle. We were there just to look and see what was out there. My husband and I have experienced some finacial setbacks and our credit was not the best. We new that we might have some issues when it came to credit. David was very understanding and said he was going to do his best to help us get into a new and dependable car. And that he did. I just want to say David is a very nice person and very helpful. I will definetly recommend him to my friends and family. Thank you David for our wonderful service and friendship. We are definetly enjoying our new car.

Sincerly Rob and Rebecca Valenzuela

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Response From: Shawnee Mission Kia
Added: 4/5/2013 6:03:54 PM

Rob and Rebecca... thank you. Thank you for taking time to let others who read reviews discover exactly how we operate here at Shawnee Mission Kia. We are proud to have David on our team and very happy he carried out our process with obvious sincerity. Thank you, again, for going out of your way to make sure other's know how well you were treated by David at Shawnee Mission Kia. We are glad your experience was pleasant and we're here for you when you need us!

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andrewflournoy
3/25/2013 12:00:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thomson "T.O" OmbogaThomson "T.O" Omboga
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shawnee Mission Kia:

Sales person was very friendly without being pushy. Able to get add-on packages and keep the price low. After the sale, the area was hit by several snow storms and the AWD did a great job. Would purchase another Kia.

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Response From: Shawnee Mission Kia
Added: 3/25/2013 1:19:57 PM

Andrew, T.O. works hard to give each of his clients the experience you had. We are proud to have him on the Shawnee Mission Kia team and are grateful you took the time to post about your positive experience at our Kia Dealership. At the pace these storms are coming, you just might be able to use the AWD in June. :-) Congratulations on your smart purchase! We look forward to continuing your positive experience when you bring your vehicle to our service department for regular maintenance. Thank you for your business. Don't forget to check us out on Facebook and Twitter if you get the chance. Best, John Sims - GM | jsims@smkia.com

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CKinShawnee
2/20/2013 1:05:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stone AtagiStone Atagi
Mark PritchardMark Pritchard
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shawnee Mission Kia:

The wife and I have purchased many new vehicles in the past and our experience with Stone Atagi and Shawnee Mission Kia was probably the best so far. They were very patient with us. Let us test drive a car overnight, take it home and really get to look at it to evaluate if it was for us, or not. It was. And we returned on a Sunday to negotiate the deal. It didn't take long (maybe 10 minutes) agree on a sales price. We countered with what we thought was fair, Shawnee Mission Kia countered with an offer that was so close to what we wanted that it wasn't worth "haggling" further. Stone got to work immediately with the car prep as we went into Finance to do the paperwork. We were at the dealership for about 2 hours (not bad based on previous experiences). The new car we bought had some very minor exterior blemishes and Shawnee Mission Kia and Baron Collision Center bent over backward to accommodate getting the paint finish perfect. We love our new Optima and we're glad we purchased it from Shawnee Mission Kia.

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Response From: Shawnee Mission Kia
Added: 2/21/2013 2:43:25 PM

Thank you for the review and rating! Stone Atagi is a fantastic member of the Shawnee Mission Kia team and we are ecstatic to hear that he exceeded your expectations. I hope you are enjoying your Optima! If you find that you have any questions or concerns about it, feel free to contact us anytime. We very much look forward to seeing you next time. Don't forget to check us out on Facebook and Twitter if you get the chance. Best, John Sims - GM | jsims@smkia.com

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trentkarla12
2/18/2013 10:04:37 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David MorandoDavid Morando
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of Shawnee Mission Kia:

Or sales rep was David Morando. He made the entire experience, from the collection of information, to the submitting of the application and even the selection of a vehicle very pleasant. He was very helpful and answered all question. We are struggling in trying to rebuild our credit and David was very understanding and sensitive to this fact. His attitude was one that did not appear condescending or judgmental of our situation. We will definitely refer friends and family to Shawnee Mission Kia and particularly tell them to ask for David Morando.

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Response From: Shawnee Mission Kia
Added: 2/19/2013 2:45:16 PM

Thank you, Trent! I'm glad to hear that David was able to assist you every step of the way through your car purchase. We are dedicated to making sure our sales team members do everything they can to make our customers feel welcome and supported during their visits. Enjoy your new Kia and we look forward to working with anyone you send David's way in the future. Thanks again! Oh, and don't forget to check us out on Facebook and Twitter to stay updated with our dealership. Best, John Sims - GM | jsims@smkia.com

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voodootrance
2/11/2013 12:18:14 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thomson "T.O" OmbogaThomson "T.O" Omboga
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shawnee Mission Kia:

I had done business with Shawnee Mission Kia in the past when I owned a Kia a few years ago and the service a professionalism is what brought me back here to purchase my new vehicle.. I knew what I wanted and didnt want when I got to the dealership and was greated immediatly by T.O... Although the computers were down the first time I came in T.O was able to get the process started and even came in on his day off to make sure I would be able to get the car and financing I wanted and needed!. T.O. went above and beyond to make sure I left the lot a satisfied customer.. By far the most enjoyable and pain free car buying experience I have ever encountered!. M IZ.....

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Response From: Shawnee Mission Kia
Added: 2/11/2013 4:34:28 PM

Thank you for both choosing Shawnee Mission Kia and for sharing such great feedback with us. We are always interested in what our customers have to say because customer service is our primary focus. It is fantastic to hear that you have been so pleased with T.O.'s performance and we hope to continue to provide you with first-rate service in the future. We look forward to working with you again! Check out our Facebook and Twitter profiles for updates on our latest specials and promotions. Best, John Sims - GM | jsims@smkia.com

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crashperks
2/4/2013 12:05:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony KoehlerTony Koehler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shawnee Mission Kia:

Tony was a great salesman! We had been in about a month before and test drove a Sorento with Tony. He never pressured us to buy at that point and understood we wanted to do some research. We came back yesterday because we felt like the Sorento was the vehicle we wanted and we were lucky enough to get Tony again. After getting in another Sorento to test drive, Tony easily remembered us because of our great taste in music. :) I thought that it was impressive that he remembered our conversations from a month ago when we were only there for about 15 minutes. After test driving again, we knew we wanted the vehicle, but had to get the price we wanted. We never felt pressured to buy, and got a number that we were comfortable with. Everyone else we came in contact with was very friendly and we never felt taken advantage of. We walked out feeling great about our new SUV, and even better about our experience. I highly recommend Shawnee Mission Kia and Tony as a salesman!

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Response From: Shawnee Mission Kia
Added: 2/5/2013 2:17:42 PM

Thank you for the feedback. We are glad to hear that Tony upheld our standards of no pressure and no gimmicks service. We hope you are enjoying your new Sorento! Please don't hesitate to contact us if there is anything else you need. Oh, and don't forget to check us out on Facebook and Twitter for service specials for your next visit. Best, John Sims - GM | jsims@smkia.com

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amy urich
1/27/2013 11:49:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rocco MorandoRocco Morando
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shawnee Mission Kia:

Everyone we came into contact with was friendly and worked hard to make a deal for us. It was an extremely pleasant experience. Thank you so much!Our salesman was great!

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Response From: Shawnee Mission Kia
Added: 1/28/2013 4:14:16 PM

Amy, thank you for leaving this wonderful review on our DealerRater page! We are glad our team left such a great impression on you during your visit. Congratulations on your new vehicle, and we thank you for choosing Shawnee Mission Kia. Please stop by our Facebook and Twitter page if you get the chance as well to take advantage of the exclusive deals available to our followers. Best, John Sims - GM | jsims@smkia.com

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