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Sheehy GMC of Fredericksburg

Fredericksburg, VA

2.5
42 Reviews

10801 Patriot Highway

Fredericksburg, VA

22408

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Showing 42 reviews

January 04, 2024

I’d give them 0 stars if it was possible. I’ve had nothing but issues with this dealership since my first service. I just picked up my car that I brought in for an oil change and air filter r More

by Very unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sheehy
Jan 23, 2024 -

Sheehy GMC of Fredericksburg responded

We are very sorry to hear about your experience. Unfortunately, without some basic information such as your name, we are unable to look into this further for you. Please don't hesitate to reach out to our General Manager, DJ Bruce, at your convenience so we can get some more information to be able to assist you. Thank you!

August 03, 2023

Won't fix what you ask them to fix. asked them to fix exhaust they chose something more expensive and didn't check what onstar diagnosed so now I have the same problem.. More

by kath6331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roman Sales
May 23, 2023

MILITARY STAY AWAY! !! This was the worst experience I have had in 20 years. I have bought 6 cars in the last 9 months and 50 in the last 20 years. The sales Manager T More

by cbrink97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim, David
November 21, 2022

They have had my truck for 53 days I still haven’t got a quote to fix it and no one returns calls.. GM can’t even get them to return a call More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They all quit or got fired
October 28, 2022

I purchased a 2015 Buick Enclave Premium. I fell in love with this vehicle on first sight. From the very first phone conversation I had with Eric Jones until the last salutation upon me enter More

by myall4kidz
Recommend Dealer
Yes
Employees Worked With
Eric Jones
May 31, 2022

The service is excellent. The only reason for the 4 stars instead of 5 is the waiting area. I typically wait for my vehicle for any scheduled service. My wife's care is ser More

by patcornell57
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not relevant to review
May 14, 2022

The whole experience of having to have my Buick serviced was outstanding, From making an appointment to leaving the lot with a very warm thank you. Especially Ramon who, in my opinion, went beyond expect More

by Liz Becker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Seals, The receptionist (wish I had gotten her name)
October 04, 2021

It doesn't matter which service person handles my vehicle, I always get great care. This past Saturday happened to be my favorite person( I'm bad with names). All are great More

by phnkbh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service managers ( really bad with names
July 08, 2021

Over 7 years servicing my vehicle at ultimate I never encountered a bad experience. Bryan Frye my advisor was excellent. I was promptly notified of the issue, estimated cost and waiting time. It was o More

by Barbados2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Frye
October 27, 2020

Not a lot attention to detail, Managment sketchy, work with. a new guy, nice enough, knowledgeable but not much supervisions available with financing questions and closing. For the type of vehicle I pur More

by Patsmercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omair
2
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