Sheehy GMC of Fredericksburg

A great experience! I had what I thought was a simple issue that turned out to be a major one that resulted in both front doors and the dashboard and center console being I had what I thought was a simple issue that turned out to be a major one that resulted in both front doors and the dashboard and center console being removed to replace a couple small air conditioning/heating parts. Ultimate’s staff led by Matt McCoy located the problem and fixed it. I love my 2017 Buick Encore now and am thankful that I took it to Ultimate. The dealer I bought it from, Midway , on the Eastern Shore of Maryland was no help. More

wonderful met with douglas Williams,very professional,fun,and a great guy.i did buy a 2019 acadia.everything went great.had no essue's and enjoying my new car. met with douglas Williams,very professional,fun,and a great guy.i did buy a 2019 acadia.everything went great.had no essue's and enjoying my new car. More

was not able to do their jobs This place is a mess. They cost me money because they said to hold my tags while they do paperwork for a transfer, after 2 months and an insurance vio This place is a mess. They cost me money because they said to hold my tags while they do paperwork for a transfer, after 2 months and an insurance violation due to that now they say they can't transfer between classes and now can't give me tags at all. Because of the violation they caused. More

New water pump on my Buick Enclave Once again Ultimate Buick Mechanics have wowed me with their great service. Always professional, timely. Courteous service throughout experience. I Once again Ultimate Buick Mechanics have wowed me with their great service. Always professional, timely. Courteous service throughout experience. I Love my Enclave and so thankful for your great service to keep it in good shape! More

Don't buy here Worst place ever and they lie at ever turn. Now have car with lots of rust. Layla is just as bad. Never buy here, they will tell you they will replac Worst place ever and they lie at ever turn. Now have car with lots of rust. Layla is just as bad. Never buy here, they will tell you they will replace parts then I might as well bought a uses car More

All and all friendly and prompt. My only question is why ,do I have to pay personal property on a vehicle I lease and do not own?If I rented a house I wouldn't pay personal property. My only question is why ,do I have to pay personal property on a vehicle I lease and do not own?If I rented a house I wouldn't pay personal property. I like the truck I lease and have asked about a noise I hear but have been told they can't find it. I also mentioned about the way the transmission shifts abruptly and was told they have other complaints as well but nothing can be done about it.When accelerating the motor acts sluggish then engages at times, this also I was told was the nature of the beast. My first oil change was at 3000 but than it was changed to 6000.Sales reps. very friendly and courteous. More

Horrible place, don't believe anything they tell you! Used bait and switch tactic, after doing paperwork claimed they sold me "wrong car" and made me pay $1,000 more than price quoted, misrepresented cond Used bait and switch tactic, after doing paperwork claimed they sold me "wrong car" and made me pay $1,000 more than price quoted, misrepresented condition of car claiming it was purchased new from them and serviced regularly for 4 years with NO problems, hid service records never reporting anything to CARFAX, car broke down 8 days after purchase and then flooded 2 weeks later, refused to take car back, GSM claimed no previous water problems, then owner says less than a year ago car had the same water leak and they repaired it, GSM said he would put me in another car but then wouldn't, they had car in their shop for a week and sent me email saying it was ready to pick up, carpet clean, dry and new headliner installed, lied about repairs done, carpet was dirty, soaking wet and no new headliner! Refused to give me proof or receipt when GSM claimed they spent $1,500 on repairs, ordered me off property! Photographs and videos prove they did nothing and I had to file claim with my insurance company to get repairs done. Purchased car 8/28/16 and so far it has been in the shop 25 days out of 50 and still there getting repairs done that Ultimate Buick GMC Subaru said they did. In the week Ultimate had the car in their service department the only thing they did to dry the carpet was put the heat on high and burn up all my gas! They didn't even remove the floor mats or vacuum the water out! Why do the sunroof drain tubes come apart twice in less than a year on a vehicle with 41,000 miles? Ultimate Buick GMC Subaru claims they fixed it the first time and it happens again; says a lot about their service department and how they do business! This place is awful and a CARFAX report is only worth the paper it is printed on! Any dealership is better than trusting these people at Ultimate! More

Ultimate Buick GMC and Layla did a great Job! Layla was a great sales person, they really took care of business in a very pleasant way. Would highly recommend Layla and Ultimate Buick GMC to all. Layla was a great sales person, they really took care of business in a very pleasant way. Would highly recommend Layla and Ultimate Buick GMC to all. More

Poor service Took car in to be appraised was told they would give a certain amount. I went back to sell vehicle 3 days later an they refused to buy vehicle. As soo Took car in to be appraised was told they would give a certain amount. I went back to sell vehicle 3 days later an they refused to buy vehicle. As soon as i waked in they were rude. Barely acknowledged my trade in breakdown page that was signed. They later refused to buy my vehicle. i would NEVER recommended this dealer or its employees. I am a disabled vet an on a set Income. I financed another car for a certain amount because this dealer told me they would buy my car for an amount an because they did not stick by there word it caused my family severe set backs. More

Perfect I had this car in mind and walked out happy. A day later there was no spare and and an issue with the front rotors wobbling. Being used the deale I had this car in mind and walked out happy. A day later there was no spare and and an issue with the front rotors wobbling. Being used the dealer had no obligation however the spare tire and rotors were handled with the same professional and top notch regard as is if it was new. I will come back again and would recommend this dealership to anyone. More