Sheehy Lexus of Annapolis

I have been and will continue to be a loyal customer at Sheehy Lexus because if their outstanding customer service! This will be my 4th purchase here and like those in the past it went smoothly! Job well d Sheehy Lexus because if their outstanding customer service! This will be my 4th purchase here and like those in the past it went smoothly! Job well done! More

Mike Bowen is everything you look for in a salesperson when you are looking to purchase a car. He is knowledgeable, patient, honest, and easy going. While looking for a car for my daughter, we narrowed when you are looking to purchase a car. He is knowledgeable, patient, honest, and easy going. While looking for a car for my daughter, we narrowed it down to the Audi A4 and Lexus IS250. She didn't need the car for a few months so we had time on our side to make the right decision. We visited the dealership three times before we made our decision and not once did Mike ever try to pressure us to leave with a car that day. We decided on the IS 250 but they didn't have the color we wanted in stock. We decided to wait and Mike sent us emails letting us know what colors were coming in. He could have pushed to get one from another dealer to make things happen faster but he didn't. In fact, after a couple of weeks went by, i told him which dealer had the color we wanted to move things along. He knew that and could have made the deal happen faster but didn't want to push us. He got the car, we went over a few options and did the deal. Did i get the best price out there, probably not. The point is, i liked Mike and the dealership enough that i told him to get me the best he can and write it up. Finance with Chris Powell was also a pleasure. No hard sell, high finance rate or anything else... in and out. More

This is a first rate buying experience.I believe I had a win_win experience.Iam sure the dealer was very happy with their profit and I was very happy with the price we negotiated.What is better then that??L win_win experience.Iam sure the dealer was very happy with their profit and I was very happy with the price we negotiated.What is better then that??Leuus makes a great car More

We came to Sheeny looking to trade in our BMW for a Lexus. We meet Johnny who was very friendly and patient with us. He did not rush us away and he was an excellent salesperson. He worked with us un Lexus. We meet Johnny who was very friendly and patient with us. He did not rush us away and he was an excellent salesperson. He worked with us until we finally got what we needed. He was very patient and persistent. Everyone was very pleasant and made sure our stay was comfortable. My husband and I will definitely come back to Sheeny if we ever decide to purchase another vehicle. Johnny was the best. Danny and Sharon Salisbury, MD 11/26/13 More

After years with a BMW, we purchased a gorgeous certified Lexus a few years back. Our experience with Lexus of Annapolis was terrific. Our salesperson, Barbara Hoban, is extremely knowledgeable and the main Lexus a few years back. Our experience with Lexus of Annapolis was terrific. Our salesperson, Barbara Hoban, is extremely knowledgeable and the main reason we purchased the vehcile. Because of our experience, I recommend your dealership and Barbara Hoban to anyone looking for a Lexus. The service is stellar. Keep up the good work. Christine Windle More

I purchased my first Lexus from Mike Bowen on August 31, 2013. Mike was a professional saleman in all areas. Mike knows his products, courteous, patient, and I never felt pressured to make a purchase. I 2013. Mike was a professional saleman in all areas. Mike knows his products, courteous, patient, and I never felt pressured to make a purchase. I had visited the dealership about one month before my purchase, and had told Mike, "when I'm ready to make a purchase, I will contact you. Not at any time did I feel pressured. I only received one email from Mike, as to if I had any additional questions or concerns.. I would definitely recommend this dealership and Mike Bowen. Linda Upper Marlboro, Maryland More

The experience of buying my first Lexus, an RX350, was amazing from start to finish. Mike Bowen could not have been more helpful, accommodating or kind. He is an asset to your dealership! He and everyo amazing from start to finish. Mike Bowen could not have been more helpful, accommodating or kind. He is an asset to your dealership! He and everyone at Sheehy Lexus made me feel valued as a customer. I would not hesitate to recommend this dealership to anyone! More

I decided to give this dealership a second look. Glad I did. I really enjoyed my car buying experience. Not a lot of pressure and although I bought a car, I was more sold on the service which comes after did. I really enjoyed my car buying experience. Not a lot of pressure and although I bought a car, I was more sold on the service which comes after you buy the car. It began with Johnny who put me in the hands of Chris Martin - so thank you Johnny. Chris was pretty darn good at making the case for buying the car. Easy to work with. Good to know customer service is still a valuable selling point. More

So far every thing ok with me and thank you very much Rachael Holderied and Michell Mitchell, just one think my car smell smoke to much so do your dealership have sale anything to clear that smell ? Than Rachael Holderied and Michell Mitchell, just one think my car smell smoke to much so do your dealership have sale anything to clear that smell ? Thankyou More

I received a call from the dealership concerning a trade in for my 2011 RX350. I was told I could trade up to a 2013 and keep the same payment. I specifically stated that I would not even consider the opti in for my 2011 RX350. I was told I could trade up to a 2013 and keep the same payment. I specifically stated that I would not even consider the option unless I could deal with Rachel Holderied. She so impressed me with her professionalism in 2011 that I will always seek her out when looking for a new vehicle. I told her I was having second thoughts about buying a 2013 when the 2014's are already available. However, I still wanted to have the same payment. She worked with me with that end in mind and we successfully reached an agreement. Back in 2011 I had a problem negotiating with Mercedes and Infinity dealers in Annapolis because I really think the general opinion is that a woman will pay anything for a car she falls in love with. Rachel was a breath of fresh air and not in the least condescending. She sincerely tries to make the deal work to her customers satisfaction. I am sold on Sheehy Lexus and Rachel Holderied. More