Sheehy Lexus of Annapolis

Stopped by Sheehy Lexus (Mid Oct 2013) while comparison shopping between an Audi A6, BMW 5 series, and a Lexus GS 350. Random chance led me Mike Bowen, who greeted me as I was comparing models in the lot. shopping between an Audi A6, BMW 5 series, and a Lexus GS 350. Random chance led me Mike Bowen, who greeted me as I was comparing models in the lot. Friendly, very knowledgable, and absolutely no pressure to make an 'instant' deal. After a business card exchange and a hand shake, I promised to give him a call if I settled on the Lexus. After a week of reviewing the various cars I was considering, I met with Mike to see what kind of deal I could get on the Lexus GS 350. He was incredibly patient as I reviewed the various options and price comparisons between a new 2013 and a certified pre-owned they had on the lot. While I was still strongly considering the Audi A6, Mike got me a deal that could not be beat. I drove off the lot in a new GS 350, and could not be happier. If you want a fair deal with a patient & honest salesman, seek out Mike Bowen. As a side note, I could not be more impressed with the Sheehy Lexus Service Center. Over the last 10 years I've owned multiple models of BMW and Acura vehicles. While I can't say I've gotten 'bad' service from the local (Annapolis) BMW and Acura dealers, Sheehy Lexus makes them look like 2nd rate amateurs when it comes to service. Stopped by today for a free car wash and seat adjustment, and was AMAZED at how fast and professional the service crew was. More

Mike Bowen was excellent to work with, both knowledgable and professional and not pushy. He even found and overnighted owners manual to me after I left it at dealership. and professional and not pushy. He even found and overnighted owners manual to me after I left it at dealership. More

I chose Sheehy Lexus of Annapolis for a many reasons. The location of the dealership was important to me, but more importantly what this dealership has to offer their customers is excellent. From the sh The location of the dealership was important to me, but more importantly what this dealership has to offer their customers is excellent. From the showroom, to the comfortable amenities available to you, to the courtesy vehicles, to the employees. This was the easiest, non-stressful car buying experience I have every had. I have not had the opportunity to use the service department yet, but I'm sure that experience will not be disappointing based on my experiences so far. In fact I look forward to getting my car serviced, because I know it will be a "piece of cake". More

Shandrial was very helpful in finding a 2013 pre owned ES 300h . She was thoughtful, understanding and very professional in her demeanor. I will definitely contact Shandrial if I need any assistance. ES 300h . She was thoughtful, understanding and very professional in her demeanor. I will definitely contact Shandrial if I need any assistance. More

I wanted to take a moment to thank you for years of outstanding customer service and to say a special thanks for my most recent, excellent, experience we received from Johnny Salina and Michele Mitchel outstanding customer service and to say a special thanks for my most recent, excellent, experience we received from Johnny Salina and Michele Mitchell. I have been doing online business for many years and have never come across a services individual as Johnny, Usually other companies would take an average of 2-3 days for a response but getting responses so quickly took me by surprise. From the beginning he gave me the feeling of trust. Johnny was absolutely wonderful about listening to my and responding to all my questions and concerns. After picking up our Lexus, all I can say is "Wow!". We will loyal customers of Sheehy Lexus of Annapolis. With service like this that reassures I am working with the best. Thank you very, very much” The Auls Family!! More

I would like to take time to tell everyone about the wonderful service I received from my sales consultant Chris Martin at Sheehy Lexus. I had my previous car for 14 years and my transmission went out. wonderful service I received from my sales consultant Chris Martin at Sheehy Lexus. I had my previous car for 14 years and my transmission went out. I knew then it was time for me to get another car. I really hate dealing with car salesmen, but Chris really made me feel comfortable about the whole process. He was very honest with me, and he did not pressure me, which made me feel at ease. The whole process went so easily I was actually shocked. He listened to what I wanted and made sure I got everything I was seeking. He negotiated with his manager to make sure I received a great deal. If you are looking for a person who will have your back, and that would go that extra mile. I’m telling you--- Chris is your man! I really love my new ES 350 Lexus. Thanks, Chris More

Mike Bowen was a consummate professional. He was "on his game" in every way, highly responsive, and focused on my satisfaction throughout the entire process. his game" in every way, highly responsive, and focused on my satisfaction throughout the entire process. More

I was a little concerned about buying a car from a dealer that is 40 miles away. But they took care of everything and the sale went very smoothly. Very honest, friendly, and efficient team there. The best that is 40 miles away. But they took care of everything and the sale went very smoothly. Very honest, friendly, and efficient team there. The best car-buying experience I ever had. More

I have known Mike Bowen for almost 30 years. Mike and I worked together for 17 years at Rich orton's Glen Burnie Lincoln Mercury. Over the years I ave admired Mike's work ethic. Mike is a man of Integrity. worked together for 17 years at Rich orton's Glen Burnie Lincoln Mercury. Over the years I ave admired Mike's work ethic. Mike is a man of Integrity. He is very honest and straight forward and when he tells you he will do something he follows through.I have referred several friends and family members to Mike and wll continue to do so. I recently refered y boss tp Mike and he was thrilled with the deal he got and very happy with the whole buying experience.at Sheehy Lexus More

After shopping for a car for over 10 months and visiting several dealerships and interacting with numerous salesmen - it was Mike who made the difference. Mike's patience, professionalism and knowledge made several dealerships and interacting with numerous salesmen - it was Mike who made the difference. Mike's patience, professionalism and knowledge made me want to give him and Sheehy Lexus my business. He was very courteous and provided answers to my questions and concerns all while making me feel valued and respected. Mike clearly understands the definition of a quality customer experience and how to create such an experience for his customers. I will recommend Mike to all of my friends and family as I am confident that they will have an equally superb experience. Thank you Mike for your willingness to help me with my decision to purchase a car, for your professional as we solidified the deal and for your follow up and attention after the deal was complete - beginning to end you exceeded my expectations. More